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What is Telex?

Telex Radio Dispatch software functions as a flexible and expandable communication solution that utilizes IP technology to oversee two-way radio systems through ROIP/VOIP networks, converting both audio and control signals from analog or digital radios into Ethernet for effective voice dispatching. Central to its system is the C-Soft software dispatch console, which boasts comprehensive dispatch features, simplifies field deployment, enables quick backups of communication resources, and accommodates multiple configurations on a single device. This software has been successfully utilized in numerous communication centers worldwide, including those focused on 911 dispatch, mobile command units, and transportation management. Moreover, Telex offers a comprehensive range of solutions that encompass not only software but also hardware components such as the IP-3000 series, gateways, interfaces, and accessories, all engineered to ensure compatibility across various radio technologies, including DMR, NEXEDGE, P25, and TETRA. These offerings are also designed to be scalable, allowing them to adapt to operations of any scale while smoothly integrating into existing infrastructures to improve communication effectiveness. This adaptability ensures that organizations can confidently rely on Telex’s solutions to meet their evolving communication demands.

What is Avtec Scout?

Avtec Scout delivers a flexible and scalable IP-based dispatch software solution, effectively serving both intricate enterprise and public safety needs by merging voice and radio communications with telephony and broadband/LTE technologies. This adaptable platform can be utilized in both stationary and mobile environments, mimicking existing workflows through a customizable user interface while enabling capacity expansion via a mix-and-match strategy for console configurations and pool licensing. Engineered with a redundant framework for reliability in critical scenarios, Scout supports a wide range of technologies, from legacy systems to contemporary radio, telephony, and broadband interfaces, all while ensuring strong cybersecurity through routine updates and patches. The system emphasizes flexibility, providing secure communication options, extensive interoperability, and a long-term return on investment backed by thorough training programs. Furthermore, its ability to adapt to evolving operational demands enhances its value for organizations striving to improve their dispatch functions. Ultimately, Avtec Scout stands out as a strategic investment for any operation aiming to bolster efficiency and effectiveness in their dispatch processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telex Radio Dispatch

Company Location

United States

Company Website

telex.com/radio-dispatch/

Company Facts

Organization Name

Motorola Solutions

Company Location

United States

Company Website

www.motorolasolutions.com/en_us/products/dispatch/dispatch-consoles/avtec-scout.html

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