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What is Tempo Power BI Connector for ServiceNow?

The ServiceNow Power BI Connector provides a user-friendly, no-code method to effortlessly transfer data from ServiceNow to Microsoft Power BI, enhancing reporting and analytics functionality. With this tool, users can easily import various types of data, such as incidents and requests, along with multiple ServiceNow tables, taking advantage of pre-built dashboard templates for a swift setup process. It offers the capability to select specific data, schedule automatic refreshes to keep reports current, and link ServiceNow data with other enterprise systems within the same BI environment. Accessible through the ServiceNow Store, it streamlines the integration by removing the need for coding or middleware, while also respecting ServiceNow's defined roles and permissions. Moreover, the Power BI Connector is included in Tempo's range of BI connectors as part of its Strategic Portfolio Management (SPM) solutions, which also feature integrations with tools like Jira and monday.com, showcasing its flexibility and effectiveness across various project management applications. This versatility makes it a valuable asset for organizations aiming to enhance their data-driven decision-making processes.

What is Support Fusion?

Support Fusion serves as a no-code integration solution tailored specifically for Managed Service Providers (MSPs) that work with enterprise clients. It efficiently synchronizes tickets across various ITSM systems such as ServiceNow, Jira, and Zendesk, while also integrating with MSP PSA tools like ConnectWise, Autotask, and HaloPSA. This application facilitates seamless bidirectional syncing of tickets, statuses, comments, and attachments, ensuring that all involved parties are kept up-to-date without the burden of repetitive tasks. By utilizing this solution, MSPs can save considerable time each week, avoid SLA breaches, and generate accurate reports with minimal manual effort. Designed for mid-to-large MSPs catering to enterprise clients, Support Fusion minimizes unnecessary work duplication and promotes growth by converting support data into actionable insights. Users can rapidly kickstart the integration process through our prebuilt connectors and straightforward setup, negating the necessity for custom scripts or extensive development, thus making it an effective option for businesses aiming to improve their service delivery. Furthermore, the platform's intuitive interface allows teams to quickly adapt to the system, enhancing overall operational efficiency and productivity. With Support Fusion, MSPs are empowered to focus more on value-added tasks rather than administrative burdens.

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Integrations Supported

ServiceNow
Autotask PSA
HaloPSA
Jira Service Management
Microsoft Power BI
Zendesk

Integrations Supported

ServiceNow
Autotask PSA
HaloPSA
Jira Service Management
Microsoft Power BI
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$10/month/user
Free Trial Offered?
Free Version

Pricing Information

$500
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tempo Software

Date Founded

2009

Company Location

Iceland

Company Website

www.tempo.io/products/power-bi-connector-for-servicenow

Company Facts

Organization Name

Support Fusion

Date Founded

2025

Company Location

Australia

Company Website

www.suppfusion.com

Categories and Features

Categories and Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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