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What is Teneo?

Teneo provides organizations across diverse sectors with the essential resources to design, implement, and evaluate conversational AI chatbots effectively. Developed by Artificial Solutions, a prominent expert in Conversational AI, Teneo enables both developers and business users to work together seamlessly to craft sophisticated conversational AI applications in more than 35 languages, compatible with any operating system and device. This platform offers exceptional insights along with the capacity to analyze extensive conversational data. Notable features of Teneo include Hybrid Natural Language Understanding (NLU), visual flow design with pre-built and unlimited custom entities, comprehensive API integration management that supports multiple channels and languages, and integrated learning capabilities. Teneo stands out for its user-friendliness and versatility, making it an ideal choice for organizations looking to enhance their customer interactions. Discover more about the world of AI chatbots by reading our Definitive guide: https://www.artificial-solutions.com/chatbots.

What is AmplifyReach Chatbot?

Efficiently pinpoint and extract essential entities from user intent statements, applying this information—like location and date—within ongoing dialogues. Much like human interaction, the chatbot can fluidly shift to a new conversation when a different intent is detected, rather than remaining fixated on the user's initial question. The analysis of customer interactions is significantly improved through natural language processing, which plays a vital role in enhancing the chatbot's intelligence over time. Furthermore, chatbots can proactively engage customers on specific campaign landing pages and service or product pages, ensuring alignment with the distinct goals of each page. This approach fosters a highly personalized customer engagement experience. The Cognitive Chatbot is designed to facilitate communication in 12 diverse global languages, enabling brands to reach their audience in their native language. Moreover, the chatbot's Personality feature allows brands and enterprises to adopt various engagement styles, tailoring their approach to different customer needs. With seamless integrations into popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, and Zendesk, the platform is also capable of expansion through REST APIs or connecting with over 1000 systems using Zapier, which guarantees scalability and flexibility for organizations. This level of adaptability not only enriches the customer experience but also optimizes operational efficiency across a multitude of industries, ultimately leading to improved business outcomes. Additionally, the ability to gather insights from customer interactions helps brands refine their strategies and enhance overall service quality.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zapier
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Artificial Solutions

Company Location

Sweden

Company Website

www.artificial-solutions.com

Company Facts

Organization Name

AmplifyReach Solutions

Company Location

India

Company Website

www.AmplifyReach.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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