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What is Teneo?

Teneo provides organizations across diverse sectors with the essential resources to design, implement, and evaluate conversational AI chatbots effectively. Developed by Artificial Solutions, a prominent expert in Conversational AI, Teneo enables both developers and business users to work together seamlessly to craft sophisticated conversational AI applications in more than 35 languages, compatible with any operating system and device. This platform offers exceptional insights along with the capacity to analyze extensive conversational data. Notable features of Teneo include Hybrid Natural Language Understanding (NLU), visual flow design with pre-built and unlimited custom entities, comprehensive API integration management that supports multiple channels and languages, and integrated learning capabilities. Teneo stands out for its user-friendliness and versatility, making it an ideal choice for organizations looking to enhance their customer interactions. Discover more about the world of AI chatbots by reading our Definitive guide: https://www.artificial-solutions.com/chatbots.

What is Melinda?

Melinda is a sophisticated conversational AI that employs artificial intelligence, natural language processing, and machine learning technologies to replicate human-like dialogues and engage with customers in a seamless manner. This AI-powered chatbot serves organizations by closing communication gaps between businesses and their clients, facilitating new dialogue channels, and actively showcasing products and services. Alongside popular AI communication tools, Melinda integrates advanced Robotic Process Automation technology, allowing the chatbot to function effectively as a communication resource while adeptly handling user inquiries. Drawing on Sirma’s substantial expertise as a trusted software provider within the banking industry, Melinda exemplifies a next-generation conversational AI platform capable of developing various banking bots that undertake diverse tasks and responsibilities. Furthermore, this groundbreaking platform not only enhances customer interaction but also optimizes service delivery, ensuring that users benefit from prompt support customized to their specific requirements. As such, Melinda stands out as a transformative solution that caters to the evolving needs of the financial sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Artificial Solutions

Company Location

Sweden

Company Website

www.artificial-solutions.com

Company Facts

Organization Name

Sirma

Date Founded

1992

Company Location

Bulgaria

Company Website

sirma.com/products/melinda.html

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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