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What is Tettra?

Tettra serves as an internal knowledge repository that employs intelligent workflows to address frequently asked questions. It enables teams to document crucial policies, processes, and procedures in a centralized location. This functionality not only streamlines the onboarding process for new employees but also minimizes the time dedicated to answering common inquiries. In a landscape where cloud applications dominate our daily tasks, the ever-expanding array of software tools continues to generate a wealth of information. However, this increase in data can lead to challenges, as the fragmentation of various tools complicates the sharing of context and alignment on key decisions, particularly across different departments. It's essential that your top performers are not burdened with repetitive questions while your team grows. For effective collaboration and rapid progress, everyone must have access to the same knowledge and guiding principles. The effectiveness of your internal knowledge base hinges on the active participation of all team members. Additionally, Tettra facilitates knowledge sharing by allowing users to reference content from other systems, ensuring that valuable insights are easily accessible. This interconnected approach helps foster a more informed and agile workforce.

What is Guru?

Guru is an intelligent AI knowledge layer built for enterprise trust. It organizes your company’s information from tools like Slack, Microsoft Teams, Salesforce, Google Drive, and more, providing verified, cited answers inside the apps employees already use. Guru automatically maintains accuracy through expert verification and permission inheritance, helping people and AI systems rely on the same consistent, up-to-date knowledge. By connecting everything your organization knows and keeping it trustworthy, Guru eliminates wasted search time and drives smarter, faster decisions.

Media

Media

Integrations Supported

GitHub
Microsoft Teams
Slack
Zapier
Loom

Integrations Supported

GitHub
Microsoft Teams
Slack
Zapier
Active Directory
Aha!
BizMerlinHR
ChartHop
ChatGPT
ClickUp
Deel
Dropbox Dash
Easyflow
Gorgias
Hive
HubSpot Marketing Hub
LastPass
SAP SuccessFactors
Salesforce Agentforce Service

API Availability

API Availability

Has API

Pricing Information

$99 per month
For first 10 users
Free Version
Free Trial Offered?

Pricing Information

$25
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tettra

Date Founded

2015

Company Location

United States

Company Website

tettra.co

Company Facts

Organization Name

Guru

Date Founded

2013

Company Location

United States

Company Website

www.getguru.com

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Process Documentation

Not specified

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks

Categories and Features

AI Customer Service

Not specified

AI IT Agents

Not specified

AI Knowledge Base

Not specified

AI Tools

Not specified

Corporate Wiki

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Marketing

Not specified

Sales

Not specified

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Presentation Management
Training Management

Site Search

Not specified

Team Communication

Activity / News Feed
Discussion Threads
File Sharing
Push Notifications
Search
Task Management

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