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What is Tettra?

Tettra serves as an internal knowledge repository that employs intelligent workflows to address frequently asked questions. It enables teams to document crucial policies, processes, and procedures in a centralized location. This functionality not only streamlines the onboarding process for new employees but also minimizes the time dedicated to answering common inquiries. In a landscape where cloud applications dominate our daily tasks, the ever-expanding array of software tools continues to generate a wealth of information. However, this increase in data can lead to challenges, as the fragmentation of various tools complicates the sharing of context and alignment on key decisions, particularly across different departments. It's essential that your top performers are not burdened with repetitive questions while your team grows. For effective collaboration and rapid progress, everyone must have access to the same knowledge and guiding principles. The effectiveness of your internal knowledge base hinges on the active participation of all team members. Additionally, Tettra facilitates knowledge sharing by allowing users to reference content from other systems, ensuring that valuable insights are easily accessible. This interconnected approach helps foster a more informed and agile workforce.

What is Knoku?

Knoku acts as an AI conversational tool specifically designed for documentation platforms, effectively leveraging your existing documentation resources. It thoroughly examines your documents to pinpoint relevant segments, crafting responses accompanied by proper citations; in cases where a question is posed that isn't covered, it records the inquiry as an area for potential improvement, ensuring that your team is informed about future enhancements. Each answer is intricately tied to the exact heading and line from the source material, allowing users to receive referenced responses while simultaneously notifying your team about questions that still lack satisfactory answers. The structure of Knoku is built around a streamlined workflow: it begins with analyzing queries to discern both intention and entities, followed by retrieving context to locate pertinent documentation sections, generating responses that utilize this context, and finally delivering the answer to the user. The implementation process is designed for simplicity; you just need to embed the widget into your documentation site, transfer content via the command line interface, and keep track of visitor inquiries through the dashboard while continuously evolving your documentation based on user feedback. This not only facilitates a responsive enhancement of your documentation assets but also ensures that user inquiries are addressed promptly and effectively.

Media

Media

Integrations Supported

Docusaurus
GitHub
Google Docs
HTML
Jotform
LinkedIn
Markdown
Mintlify
MkDocs
Nextra
Prezi
Slack
SlideShare
Typeform
Vimeo
Wistia
Wufoo
YouTube
Zapier
Zight

Integrations Supported

Docusaurus
GitHub
Google Docs
HTML
Jotform
LinkedIn
Markdown
Mintlify
MkDocs
Nextra
Prezi
Slack
SlideShare
Typeform
Vimeo
Wistia
Wufoo
YouTube
Zapier
Zight

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tettra

Date Founded

2015

Company Location

United States

Company Website

tettra.co

Company Facts

Organization Name

Knoku

Company Location

United States

Company Website

knoku.com

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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Popular Alternatives

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