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What is Tettra?

Tettra serves as an internal knowledge repository that employs intelligent workflows to address frequently asked questions. It enables teams to document crucial policies, processes, and procedures in a centralized location. This functionality not only streamlines the onboarding process for new employees but also minimizes the time dedicated to answering common inquiries. In a landscape where cloud applications dominate our daily tasks, the ever-expanding array of software tools continues to generate a wealth of information. However, this increase in data can lead to challenges, as the fragmentation of various tools complicates the sharing of context and alignment on key decisions, particularly across different departments. It's essential that your top performers are not burdened with repetitive questions while your team grows. For effective collaboration and rapid progress, everyone must have access to the same knowledge and guiding principles. The effectiveness of your internal knowledge base hinges on the active participation of all team members. Additionally, Tettra facilitates knowledge sharing by allowing users to reference content from other systems, ensuring that valuable insights are easily accessible. This interconnected approach helps foster a more informed and agile workforce.

What is Seismic Knowledge?

Seismic Knowledge offers teams a solution that streamlines access to answers, documentation, and resources directly within their existing workflows and familiar tools. By leveraging this platform, users can seamlessly merge various systems into one comprehensive and searchable repository of information, ensuring representatives have reliable answers at their fingertips. With Seismic Knowledge, teams can enhance their productivity by integrating with Seismic for easy access to FAQs through its search function. Additionally, it connects with Lessonly, enabling users to retrieve Seismic resources and Lessonly training materials through interactions with the Seismic Slack Bot. This bot allows for private inquiries and provides AI-generated suggestions for questions posed in specific channels. Moreover, the Chrome extension guarantees continuous and immediate access to vital answers, documents, and learning materials, no matter what application is being used, whether it's a CRM, email, or any other platform. This comprehensive approach not only saves time but also empowers teams to work more efficiently and effectively.

Media

Media

Integrations Supported

GitHub
Slack
YouTube
Jotform
Microsoft Teams
Prezi
Stackreaction
Vimeo
Wistia
Zapier

Integrations Supported

GitHub
Slack
YouTube
Box
Confluence
Dropbox
Evernote
Google Chrome
Jira
Mozilla Firefox
Safari
Seismic
Zendesk

API Availability

API Availability

Pricing Information

$99 per month
For first 10 users
Free Version
Free Trial Offered?

Pricing Information

$59 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Tettra

Date Founded

2015

Company Location

United States

Company Website

tettra.co

Company Facts

Organization Name

Seismic

Date Founded

2010

Company Location

United States

Company Website

seismic.com/products/seismic-knowledge/

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Process Documentation

Not specified

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks

Categories and Features

AI Knowledge Base

Not specified

Corporate Wiki

Not specified

Enterprise Search

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

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