Text Request vs. CallHub

Ratings and Reviews 4 Ratings

Total

ease

features

design

support

All reviews and ratings

Ratings and Reviews 428 Ratings

Total

ease

features

design

support

All reviews and ratings

What is Text Request?

Text Request is a dynamic messaging platform designed to enhance customer interaction. We have developed user-friendly messaging solutions that address common communication challenges. This enables you to effectively reach and engage with customers from any location. Text Request is versatile, accommodating everything from individual users managing a handful of conversations to large teams sending millions of messages, along with tailored solutions through our API. Our website offers insights into how we support busy professionals in improving conversational messaging and fostering customer engagement, making it easier than ever to connect with your audience. Whether you're a small business or a large corporation, Text Request is equipped to scale alongside your needs.

What is CallHub?

CallHub is an all-in-one digital outreach platform helping political campaigns, nonprofits, advocacy groups, unions, and businesses connect with their audiences at scale through calls, texts, email, and automation. Built for both high-volume and personalized engagement, CallHub offers Predictive, Power, and Auto Dialers with AI-driven Smart Insights that analyze call sentiment in real time. Features like Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance boost call deliverability and answer rates. On the messaging front, CallHub enables Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join campaigns with SMS/MMS support, link tracking, and automated responses. Workflow automation ties all channels together, while the mobile app makes it easy for volunteers to join and manage campaigns on the go. Seamless integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud keep your data unified and up to date. Compliant with SOC 2, ISO 27001, GDPR, and TCPA, CallHub is trusted by over 200,000 campaigns worldwide, powering 1B+ calls and 750M+ texts to date.

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Integrations Supported

Zapier

Clio

Constant Contact

Constant Contact Lead Gen & CRM

FranConnect

HubSpot CRM

HubSpot Customer Platform

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Integrations Supported

Zapier

Blackbaud CRM

CiviCRM

Ecanvasser

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API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month

All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.

Pricing Information

$0

You only pay for the cost of the calls and text messages.

USA rates:
Outgoing calls: $0.045/dial
Incoming calls: $0.026/min
Voice Broadcast: $0.046/min
Outgoing SMS: $0.019/sms segment
Incoming SMS: Free
Outgoing MMS: $0.048/mms message

Free Trial Offered?

Supported Platforms

SaaS

Android

iPhone

iPad

Chromebook

Supported Platforms

SaaS

Android

iPhone

Customer Service / Support

Standard Support

Web-Based Support

Customer Service / Support

Standard Support

24 Hour Support

Web-Based Support

Training Options

Documentation Hub

Webinars

Online Training

Training Options

Documentation Hub

Webinars

Online Training

Company Facts

Organization Name

Text Request

Date Founded

2014

Company Location

United States

Company Website

www.textrequest.com

Company Facts

Organization Name

CallHub

Date Founded

2013

Company Location

United States

Company Website

callhub.io

Categories and Features

Appointment Scheduling

Appointment Reminders

Online Payments

Business Text Messaging

Not specified

Customer Communications Management

Batch Communications

Chat / Messaging

On-Demand Communications

Personalization

Customer Engagement

Analytics

Communication Management

Community Management

Feedback Collection

Live Chat

Customer Service

Alerts / Escalation

Knowledge Base

Live Chat

Performance Metrics

Queue Management

Employee Communication Tools

Chat / Messaging

File Sharing

Mobile Marketing

Channel Attribution

Engagement Monitoring

Text Messaging

Political Campaign

Campaign Analysis

Non-Partisan

Online Payment Processing

SMS Marketing

2-Way Messaging

Contact Management

MMS

Mass Texting

Message Personalization

Mobile Coupons

Mobile Keywords

Reporting/Analytics

Scheduled Messaging

Categories and Features

Bulk SMS

Connect with 10,000 contacts in just a matter of minutes using our Bulk Messaging Service! Effortlessly send SMS and MMS messages to your entire contact list with CallHub’s automated mass messaging platform. Quickly share announcements, event invitations, fundraising requests, and much more. Get started in less than 5 minutes!

Not specified

Business Text Messaging

Not specified

Call Center

Introducing a revolutionary Call Center Solution that amplifies your calling capacity by tenfold without breaking the bank! Say goodbye to the frustrations of manual labor, constant busy signals, and unreturned voicemails. Enhance your calling efficiency, scalability, and dependability with CallHub. Our user-friendly call center software simplifies the process for you.

Blended Call Center

Call Logging

Call Recording

Call Scripting

Campaign Management

Escalation Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Real-time Chat

Reporting/Analytics

Call Center Infrastructure (CCI)

Not specified

Call Recording

Archiving

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

Recording Bookmarking

Scheduled Recording

Contact Center as a Service (CCaaS)

Not specified

Political Campaign

Introducing a robust, all-encompassing solution for political campaigns. CallHub provides an extensive digital organizing platform designed for fundraising, voter registration, canvassing, grassroots mobilization, and get-out-the-vote efforts. Effortlessly engage volunteers and voters through impactful calling, texting, and email initiatives—all within a single platform that features built-in automation and seamless integrations.

Campaign Analysis

Demographic Data

Donor Targeting

Email Marketing

Progressive

Predictive Dialer

Increase your call volume threefold per hour using our predictive dialing system, allowing agents to focus more on engaging with contacts. Here's how it works: 1. Directly connect agents to calls that are answered, bypassing busy signals, invalid numbers, and unanswered calls. 2. The system intelligently modifies the dialing pace to minimize the occurrence of dropped calls. 3. Leave voicemails automatically for any calls that reach answering machines. 4. Utilize adaptable scripts that enhance the flow of conversations. 5. Accessible for agents through both a mobile application and a web interface.

Call Monitoring

Call Recording

Call Results

Call Transfer

Callback Scheduling

Campaign Specific Caller ID

FCC Compliance

FTC Compliance