Text Request Reviews & Ratings

Text Request

4.0 out of 5 stars

Ratings and Reviews 4 Ratings

Total 4 out of 5 stars
ease 4.5 out of 5 stars
features 3.5 out of 5 stars
design 3.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Text Request?

Text Request is a dynamic messaging platform designed to enhance customer interaction. We have developed user-friendly messaging solutions that address common communication challenges. This enables you to effectively reach and engage with customers from any location. Text Request is versatile, accommodating everything from individual users managing a handful of conversations to large teams sending millions of messages, along with tailored solutions through our API. Our website offers insights into how we support busy professionals in improving conversational messaging and fostering customer engagement, making it easier than ever to connect with your audience. Whether you're a small business or a large corporation, Text Request is equipped to scale alongside your needs.

What is Index?

Index by Pinger is a specialized communication platform designed specifically for small businesses, aimed at improving their customer engagement. It includes various features such as a dedicated phone line for business use, automated replies for missed calls, and an all-encompassing contact management system that allows for notes and tagging of clients. Users can also effortlessly arrange appointments via Google, Outlook, or iOS calendars, facilitating better organization. Furthermore, the platform enables payment processing through widely-used services like PayPal, Venmo, and Square, allowing businesses to receive payments directly within their text conversations. In addition, it offers an easy way for businesses to collect customer reviews by guiding clients to their Google business review pages. With useful tools such as text shortcuts, customizable templates, and features that allow for team collaboration, Index is structured to enhance communication and elevate customer service for small enterprises. This holistic strategy not only streamlines interactions but also empowers small businesses to flourish amidst competition, thus ensuring they can meet the diverse needs of their clientele effectively. By focusing on these elements, Index aims to create a seamless experience that drives growth and satisfaction.

Media

Media

Integrations Supported

Axis LMS
Clio
Constant Contact
Constant Contact Lead Gen & CRM
FranConnect
HubSpot CRM
Mailchimp
Mindbody
Pipedrive
Shift4Shop
Stackreaction
Sugar Connect
Zapier

Integrations Supported

Google Business Profile
Google Cloud Platform
Microsoft Outlook
PayPal
Square POS

API Availability

Has API

API Availability

Pricing Information

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.

Pricing Information

$24.99 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Text Request

Date Founded

2014

Company Location

United States

Company Website

www.textrequest.com

Company Facts

Organization Name

Pinger

Date Founded

2005

Company Location

United States

Company Website

getindex.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Online Payments

Customer Communications Management

Batch Communications
Chat / Messaging
On-Demand Communications
Personalization

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management

Employee Communication Tools

Chat / Messaging
File Sharing

Mobile Marketing

Channel Attribution
Engagement Monitoring
Text Messaging

Political Campaign

Campaign Analysis
Non-Partisan
Online Payment Processing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

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