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Total 4 out of 5 stars
ease 4.5 out of 5 stars
features 3.5 out of 5 stars
design 3.5 out of 5 stars
support 4.5 out of 5 stars

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What is Text Request?

Text Request is a dynamic messaging platform designed to enhance customer interaction. We have developed user-friendly messaging solutions that address common communication challenges. This enables you to effectively reach and engage with customers from any location. Text Request is versatile, accommodating everything from individual users managing a handful of conversations to large teams sending millions of messages, along with tailored solutions through our API. Our website offers insights into how we support busy professionals in improving conversational messaging and fostering customer engagement, making it easier than ever to connect with your audience. Whether you're a small business or a large corporation, Text Request is equipped to scale alongside your needs.

What is Payemoji?

Founded in 2021, Payemoji is a Conversational Commerce Service aimed at addressing the challenges businesses face in engaging customers effectively, as traditional methods like SMS are often perceived as fraudulent, emails are discarded as junk, voice calls are frequently screened, and app notifications go ignored. Our solution leverages WhatsApp Business Messaging Apps to enable companies to communicate with their customers in a more personalized, interactive, and secure manner. We offer our services to Enterprises through three primary use-cases, allowing for the automation of customer journeys by seamlessly integrating IT systems. These use-cases include providing personalized and secure notifications that distinguish legitimate business communications from spam and fraud, facilitating conversational sales that achieve impressive engagement metrics such as 98% email open rates and 4X conversion rates, and offering conversational support that allows customers to receive assistance in the same spaces they interact with friends and peers, thereby eliminating the frustration of waiting for traditional web chat responses. Our approach not only enhances customer engagement but also streamlines business processes, creating a win-win for both enterprises and their clients.

Media

Media

Integrations Supported

Zapier
Axis LMS
Constant Contact
Constant Contact Lead Gen & CRM
FranConnect
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Mindbody
Pipedrive
QuickBooks Online
Shift4Shop
Sugar Connect

Integrations Supported

Zapier
Catalyst by Zoho
Facebook Messenger
Salesforce
ServiceNow
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.

Pricing Information

$15 per user

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Text Request

Date Founded

2014

Company Location

United States

Company Website

www.textrequest.com

Company Facts

Organization Name

Payemoji

Date Founded

2021

Company Location

Ireland

Company Website

www.payemoji.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Online Payments

Customer Communications Management

Batch Communications
Chat / Messaging
On-Demand Communications
Personalization

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management

Employee Communication Tools

Chat / Messaging
File Sharing

Mobile Marketing

Channel Attribution
Engagement Monitoring
Text Messaging

Political Campaign

Campaign Analysis
Non-Partisan
Online Payment Processing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

Conversational AI

Code-free Development
For Developers
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

Customer Engagement

Analytics
Communication Management

Mobile Marketing

Engagement Monitoring
Push Notifications
Text Messaging
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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