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What is Text Request?

Text Request is a dynamic messaging platform designed to enhance customer interaction. We have developed user-friendly messaging solutions that address common communication challenges. This enables you to effectively reach and engage with customers from any location. Text Request is versatile, accommodating everything from individual users managing a handful of conversations to large teams sending millions of messages, along with tailored solutions through our API. Our website offers insights into how we support busy professionals in improving conversational messaging and fostering customer engagement, making it easier than ever to connect with your audience. Whether you're a small business or a large corporation, Text Request is equipped to scale alongside your needs.

What is Prokeep?

Prokeep is a user-friendly and continuously evolving messaging platform designed specifically for distributors, backed by a dedicated team committed to ensuring customer success. By facilitating effective communication, Prokeep helps businesses enhance their customer relationships and drive growth. The platform allows for seamless messaging, even in the event of a phone line outage, eliminating the need for software downloads or updates. As a web-based cloud application, Prokeep can be accessed from any device, offering flexibility for users. With over half a million messages sent monthly, including numerous orders, inventory confirmations, and casual greetings, Prokeep proves to be an essential tool for businesses aiming to improve their communication strategies and overall efficiency. By prioritizing user experience and continuous improvement, Prokeep stands out as a valuable resource in the distribution industry.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Zapier
Axis LMS
Clio
Constant Contact Lead Gen & CRM
FranConnect
Mailchimp
Mindbody
QuickBooks Online
Shift4Shop
Stackreaction
Sugar Connect

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Zapier
Dynamics 365 Commerce
Epicor Eclipse
NetSuite
Salesforce
ShipWorks

API Availability

Has API

API Availability

Pricing Information

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Text Request

Date Founded

2014

Company Location

United States

Company Website

www.textrequest.com

Company Facts

Organization Name

Prokeep

Date Founded

2016

Company Location

United States

Company Website

www.prokeep.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Online Payments

Customer Communications Management

Batch Communications
Chat / Messaging
On-Demand Communications
Personalization

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management

Employee Communication Tools

Chat / Messaging
File Sharing

Mobile Marketing

Channel Attribution
Engagement Monitoring
Text Messaging

Political Campaign

Campaign Analysis
Non-Partisan
Online Payment Processing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization

Customer Engagement

Analytics
Communication Management
Live Chat

Customer Experience

Customer Segmentation
Dashboard
Multi-Channel Collection

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