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What is TextBox?

Until recently, conventional landline VoIP and toll-free numbers could not facilitate text messaging, but advancements have now enabled true two-way texting through sophisticated business solutions. This raises the question: can your company's landline, toll-free, or VoIP number be set up for texting? Many business landline VoIP and toll-free numbers can be activated easily via TextBox, whereas mobile numbers come with text capabilities by default. Provided that your number meets the essential criteria and is verified, the activation is a simple process that typically takes just a few minutes. To begin the activation of your eligible business landline, VoIP, or toll-free number, it is essential to verify ownership of the number(s) in question. The most straightforward way to confirm this is for us to reach out to you directly at the number, validating that it is indeed yours, followed by sending an electronic Letter of Authorization to allow activation of the number(s). This efficient method not only simplifies the process but also significantly improves your ability to engage customers through text messaging, enhancing your overall communication strategy and fostering better relationships with your clientele. As businesses increasingly adopt these capabilities, staying ahead in customer interaction becomes essential.

What is Ringback?

Ringback provides an automated solution for missed calls by promptly texting your callers using your business number and including a link for online bookings. When a customer contacts you and no one is available to take the call, they receive a message from the same number they dialed, which reassures them that their call has been recognized and gives them the option to schedule an appointment or reply instead of contacting a competitor. All responses are neatly organized in a single web dashboard, making it easy to reply directly from your smartphone. The service sends customized messages depending on whether it's during business hours or after, efficiently handles opt-out requests for STOP and START, avoids sending texts to your own numbers, and includes a built-in online booking system that sends confirmations and reminders the day before appointments. It functions as an application on the Android device connected to your business line, eliminating the need for a new phone system or a change in your phone number. For just $17 per month or $170 per year, you can take advantage of a 7-day free trial with no setup fees, providing a convenient way to manage missed calls effectively. This tool not only simplifies your communications but also boosts customer interactions by making booking easy and ensuring quick replies, further enhancing your business's overall efficiency. Overall, Ringback stands out as a robust tool designed to help businesses maintain connections with customers even when they’re unavailable.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

$17/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TextBox

Date Founded

1994

Company Location

United States

Company Website

www.businesstextbox.com

Company Facts

Organization Name

0xpi

Company Website

ringback.0xpi.com

Categories and Features

SMS Marketing

Contact Management
MMS
Mobile Keywords
Scheduled Messaging

Categories and Features

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