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What is TextGears?

TextGears offers a range of services including translation, paraphrasing, and text verification for numerous businesses worldwide. Clients can access a complimentary demo online. Additionally, the API enables seamless integration of TextGears’ text analysis capabilities into any contemporary software solution. For organizations that prefer to keep their operations within a secure corporate network, on-premise installation is the ideal choice. The platform supports a diverse array of languages such as English, French, German, Portuguese, Russian, Italian, Arabic, Spanish, Japanese, Chinese, and Greek, ensuring accessibility for a global audience. This broad language support enhances TextGears' utility for companies engaging with international clients and partners.

What is Sapling AI Writing Assistant?

Sapling serves as an AI tool designed for customer-oriented departments, seamlessly integrating with messaging platforms and CRMs to help agents craft tailored responses. This innovative platform offers managers valuable conversational insights, enhancing their ability to coach and prepare their teams effectively. With features such as autocomplete, spelling and grammar checks, as well as snippets and text expansion tools, Sapling ensures that communication is both efficient and accurate. Furthermore, its services can be deployed on-premise or in the cloud, catering to various security and privacy needs. The Grammar and Spelling APIs enable the integration of Sapling's advanced language models into bespoke applications and specific use cases. Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.

Media

No images available

Media

Integrations Supported

Avaya Experience Platform
Discord
Drift
Dropbox Paper
Freshdesk
GPT-3.5
Genesys Cloud CX
Google Chrome
Google Docs
Helpshift
HubSpot Customer Platform
Microsoft 365
Mozilla Firefox
NiCE CXone Mpower
Notion
Pipedrive
Slack
Verint Workforce Engagement
Zoho Mail

Integrations Supported

Avaya Experience Platform
Discord
Drift
Dropbox Paper
Freshdesk
GPT-3.5
Genesys Cloud CX
Google Chrome
Google Docs
Helpshift
HubSpot Customer Platform
Microsoft 365
Mozilla Firefox
NiCE CXone Mpower
Notion
Pipedrive
Slack
Verint Workforce Engagement
Zoho Mail

API Availability

Has API

API Availability

Has API

Pricing Information

$4.90
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TextGears

Date Founded

2015

Company Location

Estonia

Company Website

textgears.com

Company Facts

Organization Name

Sapling Intelligence

Date Founded

2018

Company Location

United States

Company Website

sapling.ai/

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

Categories and Features

Proofreading

Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor

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