Textmagic Reviews & Ratings

Textmagic

4.6 out of 5 stars

Ratings and Reviews 51 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Textmagic?

Textmagic serves as a versatile business texting platform tailored for organizations of any size, enabling them to launch SMS marketing campaigns, facilitate two-way dialogues with clients, and automate notifications effortlessly. Its user-friendly interface empowers businesses to send bulk messages and maintain connections with customers across the globe. Key features include the ability to schedule messages, create customizable templates, manage contacts, and integrate with WhatsApp for enhanced communication options. Additionally, Textmagic’s reporting tools deliver real-time analysis of delivery rates, engagement levels, and response times, equipping you to monitor and refine your messaging strategies transparently. For businesses that need to integrate SMS capabilities, Textmagic offers a straightforward SMS API that can be seamlessly incorporated into any website, along with connections through Zapier to a variety of applications. No matter if your emphasis is on marketing, customer notifications, or internal communications, Textmagic provides a dependable and adaptable solution with competitive pricing and responsive support, all conveniently available in one platform. Ultimately, Textmagic stands out as an essential tool for businesses looking to enhance their communication strategies and foster stronger customer relationships.

What is Ovation?

Transforming guest feedback into practical insights can significantly increase your revenue. By understanding the sentiments of both on-site and off-site customers, you can quickly resolve issues, elevate your 5-star ratings, and streamline the process of gathering insights to improve customer retention. Gather essential customer data across all your locations, regardless of whether interactions occur through third-party delivery or online orders. Experience a remarkable improvement in measuring satisfaction, achieving results that are 18 times more efficient than conventional methods. With Ovation’s customer chat platform, your staff can promptly engage with guests to resolve their concerns and actively win them back in real-time. Enhance customer satisfaction through swift communication, which proves to be 16 times more effective than depending solely on online reviews. Leverage our sophisticated machine learning algorithms to identify areas that need improvement, both on-site and off-site. Furthermore, develop a deeper insight into individual customer preferences, enabling your marketing team to customize strategies based on specific behavioral traits and boost overall engagement. This comprehensive approach not only elevates customer satisfaction but also fosters loyalty and promotes sustained revenue growth, ensuring long-term success. As a result, businesses can cultivate stronger relationships with their clientele, ultimately leading to a more vibrant and profitable enterprise.

Media

Media

Integrations Supported

AccessOwl
Cognito Forms
DentalTap
EMP DJ
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Shopify
VEVS Car Rental Software
Workers by Delos
Wufoo
Zapier
Zoho Directory
leadpops

Integrations Supported

Incentivio
Mosaic by MethodWorx
Olo

API Availability

Has API

API Availability

Pricing Information

$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Trial Offered?

Pricing Information

$149 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Chromebook

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Textmagic

Date Founded

2001

Company Location

United Kingdom

Company Website

www.textmagic.com

Company Facts

Organization Name

Ovation

Date Founded

2017

Company Location

United States

Company Website

www.ovationup.com

Categories and Features

Bulk SMS

Not specified

Phone Verification

Not specified

SMS API

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Campaign Management
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder

Voice Broadcasting

Not specified

Categories and Features

Customer Experience

Not specified

Review Management

Not specified

SMS Marketing

Not specified

SMS Survey

Not specified

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