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What is Textline?

Textline is an innovative messaging platform designed specifically for modern customer support and sales teams. By leveraging business texting, companies can offer a swift, friendly, and convenient communication method that makes customers feel valued and recognized. This platform not only enhances customer experiences but also builds stronger relationships with clientele. With a preference for text communication, customers can bypass long waiting times and connect whenever and wherever they choose. Our service enables seamless, interactive conversations, even during busy periods with a high influx of inquiries. Understanding that customer support thrives on collaboration, we have developed Textline to foster teamwork and empower your staff to excel. It consolidates all conversations and customer data into one accessible space, giving you the ability to monitor your team's performance, optimize workflows, and evaluate progress effectively. Simply configure your phone number and tailor your workspace to start engaging in authentic dialogues with multiple customers. By employing tools specifically designed for collaboration, your team can enhance efficiency and provide exceptional service to your audience, while also adapting to the evolving demands of the market.

What is Textmagic?

Textmagic serves as a versatile business texting platform tailored for organizations of any size, enabling them to launch SMS marketing campaigns, facilitate two-way dialogues with clients, and automate notifications effortlessly. Its user-friendly interface empowers businesses to send bulk messages and maintain connections with customers across the globe. Key features include the ability to schedule messages, create customizable templates, manage contacts, and integrate with WhatsApp for enhanced communication options. Additionally, Textmagic’s reporting tools deliver real-time analysis of delivery rates, engagement levels, and response times, equipping you to monitor and refine your messaging strategies transparently. For businesses that need to integrate SMS capabilities, Textmagic offers a straightforward SMS API that can be seamlessly incorporated into any website, along with connections through Zapier to a variety of applications. No matter if your emphasis is on marketing, customer notifications, or internal communications, Textmagic provides a dependable and adaptable solution with competitive pricing and responsive support, all conveniently available in one platform. Ultimately, Textmagic stands out as an essential tool for businesses looking to enhance their communication strategies and foster stronger customer relationships.

Media

Media

Integrations Supported

Easyflow
Shopify
Wufoo
Zapier
Aircall
Facebook Messenger
Freshdesk
Help Scout
Salesforce
Sapling AI Writing Assistant
Twilio
Vonage Business

Integrations Supported

Easyflow
Shopify
Wufoo
Zapier
Cognito Forms
DentalTap
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
Zoho Directory

API Availability

API Availability

Has API

Pricing Information

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial Offered?

Pricing Information

$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Chromebook

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Textline

Date Founded

2016

Company Location

United States

Company Website

textline.com

Company Facts

Organization Name

Textmagic

Date Founded

2001

Company Location

United Kingdom

Company Website

www.textmagic.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Surveys & Feedback
Workflow Management

NPS

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Categories and Features

Bulk SMS

Not specified

Phone Verification

Not specified

SMS API

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Campaign Management
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder

Voice Broadcasting

Not specified

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