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What is Textlocal?

Elevate your sales and improve customer satisfaction by leveraging sophisticated SMS marketing strategies that include instant one-time passwords (OTPs), notifications, interactive messaging, and a variety of award-winning bulk SMS options. You can easily personalize your bulk SMS campaigns by adding recipient names or other customized fields, creating messages in over 20 languages, scheduling your messages, and providing opt-out features among other functionalities. Trust in high-quality SMS delivery that ensures reliability across the board. Automate the process of sending and receiving SMS through any website, CRM system, or application you utilize. Benefit from SMS APIs that come complete with sample code in more than ten programming languages, including PHP, Java, and .NET. You can also enrich your bulk SMS campaigns by incorporating images, videos, PDFs, spreadsheets, and more as shortlinks to engage your audience effectively. Communicate your essential message within the concise limit of 160 characters. Enable your customers to reach you instantly by texting designated long codes and keywords, which allows for auto-replies or smooth transitions to other communication platforms. Furthermore, monitor the reach and effectiveness of your campaigns with real-time SMS delivery analytics and detailed click metrics for all web links and attachments sent via Textlocal short links, providing you with a thorough understanding of your messaging impact. This comprehensive strategy not only keeps your customers actively engaged but also significantly elevates their overall experience with your brand, ensuring lasting loyalty.

What is Textline?

Textline is an innovative messaging platform designed specifically for modern customer support and sales teams. By leveraging business texting, companies can offer a swift, friendly, and convenient communication method that makes customers feel valued and recognized. This platform not only enhances customer experiences but also builds stronger relationships with clientele. With a preference for text communication, customers can bypass long waiting times and connect whenever and wherever they choose. Our service enables seamless, interactive conversations, even during busy periods with a high influx of inquiries. Understanding that customer support thrives on collaboration, we have developed Textline to foster teamwork and empower your staff to excel. It consolidates all conversations and customer data into one accessible space, giving you the ability to monitor your team's performance, optimize workflows, and evaluate progress effectively. Simply configure your phone number and tailor your workspace to start engaging in authentic dialogues with multiple customers. By employing tools specifically designed for collaboration, your team can enhance efficiency and provide exceptional service to your audience, while also adapting to the evolving demands of the market.

Media

Media

Integrations Supported

Freshdesk
Pipedrive
Salesforce
Shopify
Slack
Wufoo
Zapier
Zendesk
BlueVenn
Easyflow
EpicTexting App
Food-Ordering.co.uk
Instagram
Jira
KonnectzIT
LinkedIn
Stampede
SurveyMonkey
Tookan
Zoom

Integrations Supported

Freshdesk
Pipedrive
Salesforce
Shopify
Slack
Wufoo
Zapier
Zendesk
BlueVenn
Easyflow
EpicTexting App
Food-Ordering.co.uk
Instagram
Jira
KonnectzIT
LinkedIn
Stampede
SurveyMonkey
Tookan
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$3.88 per month
Free Trial Offered?
Free Version

Pricing Information

$59.97 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Textlocal

Company Location

India

Company Website

www.textlocal.in/

Company Facts

Organization Name

Textline

Date Founded

2016

Company Location

United States

Company Website

textline.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

NPS

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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