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What is TBW (The Broker's Workstation)?

The Broker's Workstation (TBW) is a comprehensive SEMCI solution tailored for insurance brokers across Canada. This all-in-one suite of automation tools facilitates the operations related to property and casualty insurance, enhancing brokerage efficiency. Leveraging CSSI's cutting-edge, real-time technology, TBW is consistently updated to ensure brokers can stay ahead of the competition while providing exceptional service to their clients. The system seamlessly incorporates IntelliQuote for rating and underwriting, streamlining processes to boost broker productivity. IntelliQuote encompasses the rating, quoting, and underwriting functions for various types of insurance, including Home, Tenant, Condo, Personal Auto, Commercial Auto, and Agricultural policies. It offers real-time upload and rating capabilities, along with features like CSIO application generation and pink card uploads directly to companies. Furthermore, TBW supports manuals for an extensive network of 1,800 insurance companies, regions, and lines, and provides access to both API and direct company ratings to enhance operational effectiveness. With these comprehensive features, brokers are equipped to navigate the complexities of the insurance market with greater ease.

What is C2MS?

Introduce both innovative and traditional products through diverse sales channels such as self-service platforms, mobile apps, broker networks, aggregator websites, White Label solutions, or direct consumer sales. Leverage comprehensive CRM systems to manage relationships effectively with Brokers, Agents, and Customers. Improve efficiency by automating renewal notifications and providing web access with self-service options. Support the management of account relationships by assigning dedicated account managers for tailored service. Establish seamless connections with leading aggregators through C2MS APIs and implement a rating engine that offers instantaneous quotes, integrating with platforms such as MoneySuperMarket, GoCompare, Compare the Market, and Confused.com. Use sophisticated GUI tools to create and adjust products, guiding them through all stages from data modeling to validation, logic application, and mapping for web services and reporting. Furthermore, prioritize user experience by ensuring that all tools are user-friendly and accessible, enabling users to navigate and fully utilize the provided services with ease. As a result, users are more likely to engage with the offerings, leading to increased satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rival Insurance Technology

Date Founded

1991

Company Location

Canada

Company Website

rivalit.com/solutions/brokers/tbw-broker-management-system/

Company Facts

Organization Name

Buckhill

Date Founded

2004

Company Location

United Kingdom

Company Website

www.buckhill.co.uk

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

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