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What is TBW (The Broker's Workstation)?

The Broker's Workstation (TBW) is a comprehensive SEMCI solution tailored for insurance brokers across Canada. This all-in-one suite of automation tools facilitates the operations related to property and casualty insurance, enhancing brokerage efficiency. Leveraging CSSI's cutting-edge, real-time technology, TBW is consistently updated to ensure brokers can stay ahead of the competition while providing exceptional service to their clients. The system seamlessly incorporates IntelliQuote for rating and underwriting, streamlining processes to boost broker productivity. IntelliQuote encompasses the rating, quoting, and underwriting functions for various types of insurance, including Home, Tenant, Condo, Personal Auto, Commercial Auto, and Agricultural policies. It offers real-time upload and rating capabilities, along with features like CSIO application generation and pink card uploads directly to companies. Furthermore, TBW supports manuals for an extensive network of 1,800 insurance companies, regions, and lines, and provides access to both API and direct company ratings to enhance operational effectiveness. With these comprehensive features, brokers are equipped to navigate the complexities of the insurance market with greater ease.

What is Guidewire?

Property and casualty insurance providers are in search of a solution that facilitates personalized engagement, encourages unbounded innovation, and supports efficient growth. At Guidewire, we are firmly committed to ensuring your success. Our approach involves integrating digital solutions, core operations, analytics, and AI to deliver our platform as a cloud-based service. With the largest research and development team in the industry, alongside a robust service team and an extensive partner ecosystem, we consistently evolve and innovate to meet your changing requirements. This dedication has resulted in more than 450 insurers, from emerging startups to complex global organizations, placing their trust in Guidewire. We emphasize building genuine relationships with customers, prospective clients, partners, and investors, promoting dialogue grounded in well-reasoned arguments and a strong focus on quality product development, while making decisions based on substantial evidence. Acknowledged as the most dependable platform in the sector, Guidewire has become the go-to choice for over 450 insurers worldwide, showcasing our formidable presence in the marketplace. By providing comprehensive support and groundbreaking solutions, we empower insurers to efficiently tackle their challenges while also fostering an environment of continuous improvement and adaptation to industry trends.

Media

Media

Integrations Supported

Central Sales Assistant
Guidewire ClaimCenter
Hyland IDP
Infosys BPM
Kanverse
Liberate
NilNexus
PHOTO iD by U Scope
PwC Amplifier
SMART Hub
Selenic
Smarty
Whatfix

Integrations Supported

Central Sales Assistant
Guidewire ClaimCenter
Hyland IDP
Infosys BPM
Kanverse
Liberate
NilNexus
PHOTO iD by U Scope
PwC Amplifier
SMART Hub
Selenic
Smarty
Whatfix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rival Insurance Technology

Date Founded

1991

Company Location

Canada

Company Website

rivalit.com/solutions/brokers/tbw-broker-management-system/

Company Facts

Organization Name

Guidewire Software

Date Founded

2001

Company Location

United States

Company Website

www.guidewire.com

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

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