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What is TBW (The Broker's Workstation)?

The Broker's Workstation (TBW) is a comprehensive SEMCI solution tailored for insurance brokers across Canada. This all-in-one suite of automation tools facilitates the operations related to property and casualty insurance, enhancing brokerage efficiency. Leveraging CSSI's cutting-edge, real-time technology, TBW is consistently updated to ensure brokers can stay ahead of the competition while providing exceptional service to their clients. The system seamlessly incorporates IntelliQuote for rating and underwriting, streamlining processes to boost broker productivity. IntelliQuote encompasses the rating, quoting, and underwriting functions for various types of insurance, including Home, Tenant, Condo, Personal Auto, Commercial Auto, and Agricultural policies. It offers real-time upload and rating capabilities, along with features like CSIO application generation and pink card uploads directly to companies. Furthermore, TBW supports manuals for an extensive network of 1,800 insurance companies, regions, and lines, and provides access to both API and direct company ratings to enhance operational effectiveness. With these comprehensive features, brokers are equipped to navigate the complexities of the insurance market with greater ease.

What is Pathway Insurance Software?

By implementing automated workflows that activate according to policy expiration dates, client renewals can be completed significantly faster than manual processes. Utilizing broker-approved emails and automated systems that enhance every interaction allows for effective communication with both prospects and policyholders throughout the entire insurance lifecycle. Additionally, by leveraging the highly regarded Net Promoter® survey tool, you can enhance your online reviews and turn around dissatisfied clients, thereby improving overall customer satisfaction. Furthermore, providing policyholders with 24/7 online access to their policy documents, proof of insurance, and billing information can lead to a decrease in call volume and an enhanced customer experience. Discover how Pathway simplifies client attraction and retention for your customer service representatives and brokers. Explore the transformative impact of automated marketing solutions on the operations of agents and brokers, as they adapt to the evolving landscape of the insurance industry. This innovative approach not only streamlines processes but also fosters stronger relationships with clients.

Media

Media

Integrations Supported

Applied Epic
HawkSoft
NowCerts
QQCatalyst
Vertafore AMS360

Integrations Supported

Applied Epic
HawkSoft
NowCerts
QQCatalyst
Vertafore AMS360

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rival Insurance Technology

Date Founded

1991

Company Location

Canada

Company Website

rivalit.com/solutions/brokers/tbw-broker-management-system/

Company Facts

Organization Name

Pathway

Date Founded

2016

Company Location

Canada

Company Website

www.pathwayport.com

Categories and Features

Commercial Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Policy Management
Quote Management
Reinsurance Administration
Risk Assessment
Underwriting Management

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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