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What is The Change Shop?

The Change Shop™ provides an efficient solution for leaders looking to navigate organizational change while minimizing expenses, equipping them with sophisticated tools to analyze and oversee employee feedback through a single subscription model. With this resource, you can quickly send out short, mobile-optimized surveys via email to collect insights from your team regarding the effectiveness of the change initiatives. Neglecting effective change management can lead to significant challenges, making it crucial to assess your preparedness for future projects and adhere to established best practices. In addition, this tool enables you to gauge the perceptions of other managers and team leaders about the change's progress. By gathering feedback from the leadership team, you can create customized reports that encapsulate the shared perspectives, enhancing decision-making. Before embarking on your next major change project, leverage this tool to simulate different scenarios and identify potential risks unique to your industry, which will help you remain ready for any challenges that may arise. Ultimately, successful change management encompasses not only the execution of strategies but also a deep understanding of the intricate dynamics within your team and their readiness to embrace change. Moreover, this comprehensive approach fosters a culture of continuous improvement, enabling leaders to adapt and thrive in an ever-evolving business landscape.

What is FeedbackPulse?

FeedbackPulse is an employee engagement software platform for growing teams that combines pulse surveys, eNPS tracking, 360 feedback, and performance reviews without enterprise complexity. It is built for organizations of roughly 10 to 500 employees, where engagement programs are usually run by a founder, COO, or People lead rather than a dedicated HR department. Teams typically launch their first anonymous survey in about two minutes, can start on a free plan that covers up to 10 employees, and move to per-employee pricing as they grow. Customer data is hosted in the EU by default and processed under GDPR. FeedbackPulse provides ready-made templates for pulse, engagement, onboarding, exit, leadership, and employee Net Promoter Score (eNPS) surveys, plus a custom survey builder and automated scheduling for recurring cadences. Anonymous surveys enforce a minimum response threshold (three responses by default) before results are shown, which keeps feedback honest on small teams. Review cycles pair self-assessments with manager reviews side by side, run on a configurable frequency, and produce printable finalized reviews. Peer and 360 reviews are anonymous by default, use custom rating and text questions, and can attach to a review cycle or run standalone. A built-in recognition feature adds peer-to-peer kudos on a shared team wall. Trend dashboards track participation, results over time, and eNPS movement by team and department, with dedicated reporting views for managers. For external context, the FeedbackPulse team maintains an open eNPS benchmark dataset of 554 compiled benchmark records (January 2026 snapshot) across 18 industry categories, 7 company-size bands, and 65 countries and regions, published with its full methodology. On paid plans, AI Analysis generates survey summaries that condense open-text answers into themes and suggested next steps. An opt-in, admin-controlled AI Model Context Protocol (MCP)

Media

Media

Integrations Supported

Integrations Supported

ChatGPT
Claude
Claude Duet
Claude for Legal
Microsoft Teams
Slack
Zapier Canvas

API Availability

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

$4/month
FeedbackPulse offers a free plan for small teams. Paid plans start at $4/month per user, with tiered pricing for growing teams and enterprises. Annual billing discounts are available.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

The Change Shop

Date Founded

2017

Company Location

United States

Company Website

www.thechangeshop.com

Company Facts

Organization Name

FeedbackPulse

Date Founded

2024

Company Location

United States

Company Website

feedbackpulse.com

Categories and Features

Change Management

Change Calendar
Change Planning
Prioritization
Task Management

Employee Feedback

Not specified

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Feedback

Not specified

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