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What is The Change Shop?

The Change Shop™ provides an efficient solution for leaders looking to navigate organizational change while minimizing expenses, equipping them with sophisticated tools to analyze and oversee employee feedback through a single subscription model. With this resource, you can quickly send out short, mobile-optimized surveys via email to collect insights from your team regarding the effectiveness of the change initiatives. Neglecting effective change management can lead to significant challenges, making it crucial to assess your preparedness for future projects and adhere to established best practices. In addition, this tool enables you to gauge the perceptions of other managers and team leaders about the change's progress. By gathering feedback from the leadership team, you can create customized reports that encapsulate the shared perspectives, enhancing decision-making. Before embarking on your next major change project, leverage this tool to simulate different scenarios and identify potential risks unique to your industry, which will help you remain ready for any challenges that may arise. Ultimately, successful change management encompasses not only the execution of strategies but also a deep understanding of the intricate dynamics within your team and their readiness to embrace change. Moreover, this comprehensive approach fosters a culture of continuous improvement, enabling leaders to adapt and thrive in an ever-evolving business landscape.

What is Hively?

Transform every email into an opportunity for feedback by adding 'Smileys' to your team's email signatures or by asking for feedback as needed. Hively's smileys offer a playful and inviting method for customers to express their opinions with just a click. By embedding the Hively snippet in your email signature or sending targeted feedback requests via Hively, you can easily and economically collect valuable insights. Whether you're using Outlook, Gmail, Yahoo, or systems like Zendesk, Desk, Helpscout, and Salesforce, Hively integrates effortlessly with any email client, CRM, or ticketing platform you utilize. Recognizing that measurement is key to valuing feedback, Hively provides essential tools to help you interpret customer insights, illuminating their needs and your team's performance. The Leaderboard feature helps you quickly pinpoint your top-performing team members, while benchmarks offer a view into overall success, and the advanced reporting tool allows for deep dives into specific data. Furthermore, email summaries and notifications keep you updated on all feedback received, fostering continuous improvement in your strategies. By implementing Hively, you cultivate a culture of transparent communication and ongoing development throughout your organization, ensuring that everyone is engaged and aware of the feedback loop. This approach not only enhances team dynamics but also drives better customer satisfaction and loyalty.

Media

Media

Integrations Supported

Integrations Supported

CodeTwo Email Signatures 365
Desktop.com
Sigsync

API Availability

API Availability

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

$15 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

The Change Shop

Date Founded

2017

Company Location

United States

Company Website

www.thechangeshop.com

Company Facts

Organization Name

Hively

Company Location

United States

Company Website

teamhively.com

Categories and Features

Change Management

Change Calendar
Change Planning
Prioritization
Task Management

Employee Feedback

Not specified

Categories and Features

Customer Satisfaction

Complaint Monitoring
Feedback Collection
Survey Management

Employee Feedback

Not specified

Employee Recognition

Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Peer-to-Peer Recognition
Rewards Catalog
Rewards Points
Social Recognition

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