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What is The New Flat Rate?

As a contractor in the plumbing, electrical, or HVAC sectors, what obstacles does your operation encounter? Are you facing challenges with variable pricing? Do your technicians feel discontent about the pressure to upsell services? You might also be experiencing closing rates that fall short of your expectations, or you could be concerned that you are overlooking potential profits. Considering these challenges, what strategies can you implement to address these issues and improve the overall quality of life for yourself, your family, your clients, and your workforce? The New Flat Rate provides an all-encompassing solution tailored to your business's needs. By utilizing well-structured service menus, your technicians can prioritize delivering high-quality service without the burden of upselling, which allows them to focus solely on their work rather than your financial outcomes. This method alleviates the awkwardness of discussing costs on-site, creating a smoother experience for everyone involved. Consequently, this fosters complete customer satisfaction and cultivates a more positive work atmosphere for your technicians, ultimately contributing to a thriving business and a stronger community presence.

What is FieldPlus?

MarginPoint's FieldPlus offers a holistic solution designed specifically for service contractors, enabling them to manage customer data, work orders, and inventory with ease. Technicians enjoy immediate access to customer information, which enhances their productivity and increases client satisfaction. The platform guarantees secure payment processing, seamlessly integrates with QuickBooks, and features automated stock replenishment, all while providing detailed oversight of inventory across multiple locations, including warehouses, job sites, and vehicles. With this powerful field service management tool, you can significantly boost your revenue potential. Opt for either flat rate pricing or a billing model that accounts for time and materials, ensuring rapid payment through integrated processing features. By leveraging automated replenishment, you can avoid stock shortages, which aids in delivering accurate and timely job completions. The system streamlines the scheduling and dispatching of tasks to field technicians, allowing for the creation and tracking of customer records and work order statuses from the initial contact to QuickBooks updates, significantly alleviating administrative tasks. This efficient method not only optimizes your operations but also cultivates stronger client relationships by ensuring prompt and accurate service delivery, ultimately leading to enhanced business growth. Furthermore, the user-friendly interface makes it easy for contractors to adapt and maximize the platform's capabilities, ensuring they stay competitive in an evolving market.

Media

Media

Integrations Supported

Integrations Supported

Alteryx
Broadly
CardConnect
Microsoft 365
Premier Construction Software
Profit Rhino
QuickBooks Online
Tableau

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

The New Flat Rate

Date Founded

2011

Company Location

United States

Company Website

thenewflatrate.com

Company Facts

Organization Name

MarginPoint

Date Founded

2004

Company Location

United States

Company Website

marginpoint.com

Categories and Features

Electrical Contractor

Mobile Access
Quotes / Estimates
Work Order Management

Electrical Estimating

Not specified

HVAC

Job Management
Mobile Access
Quotes / Estimates
Work Order Management

HVAC Estimating

Data Import / Export

Plumbing

Job Management
Mobile Access
Quotes / Estimates
Work Order Management

Plumbing Estimating

Not specified

Categories and Features

Electrical Contractor

Billing & Invoicing
Contract Management
Customer Database
Mobile Access
Scheduling
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Scheduling
Service History Tracking
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Scheduling
Service History Tracking
Work Order Management

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