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What is The New Flat Rate?

As a contractor in the plumbing, electrical, or HVAC sectors, what obstacles does your operation encounter? Are you facing challenges with variable pricing? Do your technicians feel discontent about the pressure to upsell services? You might also be experiencing closing rates that fall short of your expectations, or you could be concerned that you are overlooking potential profits. Considering these challenges, what strategies can you implement to address these issues and improve the overall quality of life for yourself, your family, your clients, and your workforce? The New Flat Rate provides an all-encompassing solution tailored to your business's needs. By utilizing well-structured service menus, your technicians can prioritize delivering high-quality service without the burden of upselling, which allows them to focus solely on their work rather than your financial outcomes. This method alleviates the awkwardness of discussing costs on-site, creating a smoother experience for everyone involved. Consequently, this fosters complete customer satisfaction and cultivates a more positive work atmosphere for your technicians, ultimately contributing to a thriving business and a stronger community presence.

What is ServiceTitan?

ServiceTitan stands out as the top comprehensive software solution designed to assist homeowners with various home services. It provides an extensive array of tools that empower businesses to enhance their lead generation, increase sales conversions, and deliver diverse services. Among its offerings are features for call booking, customer support, dispatch management, marketing initiatives, and seamless financing options. With ServiceTitan, businesses can streamline their operations and improve customer satisfaction effortlessly.

Media

Media

Integrations Supported

Integrations Supported

COZYROC SSIS+ Suite
CareerBlitz
ClearPathGPS
CompanyCam
DepositFix
Dextel
Elyos
HomeBinder
MindCloud
Miter
Nectar Desk
QuickBooks Online
Referral Factory
ResQ
Sameday
ServiceNomad
Siro
SkyRingAI
SurgePoint
Tradedocs

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

The New Flat Rate

Date Founded

2011

Company Location

United States

Company Website

thenewflatrate.com

Company Facts

Organization Name

ServiceTitan

Date Founded

2012

Company Location

United States

Company Website

www.servicetitan.com/field-service-management-software

Categories and Features

Electrical Contractor

Mobile Access
Quotes / Estimates
Work Order Management

Electrical Estimating

Not specified

HVAC

Job Management
Mobile Access
Quotes / Estimates
Work Order Management

HVAC Estimating

Data Import / Export

Plumbing

Job Management
Mobile Access
Quotes / Estimates
Work Order Management

Plumbing Estimating

Not specified

Categories and Features

Appliance Repair

Not specified

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Electrical Estimating

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Contract Management
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

Home Services

Not specified

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

HVAC Estimating

Billing & Invoicing
Cost Database
Data Import / Export
Financing Management
Labor Rates
Quotes/Proposals
Scheduling
Takeoff

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing Estimating

Change Orders
Cost Database
Data Import / Export
Overhead Costs Estimating
Quotes / Proposals
Takeoff

Pool Service

Billing & Invoicing
Customer Management
Quotes / Estimates
Routing
Scheduling
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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