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What is The Service Program?

Efficiently manage your service-oriented business and boost routing efficiencies with top-tier software specifically crafted for service enterprises, which integrates effortlessly with QuickBooksâ„¢. This user-friendly software simplifies the initial setup process and is fully compatible with QuickBooksâ„¢, ensuring a seamless experience for users. It features a customer portal and an array of powerful mobile solutions that enhance service delivery. With direct integration into QuickBooksâ„¢, you can efficiently manage invoicing, monitor employee working hours, oversee bill payments, and more, all while eliminating the hassle of redundant data entry, as it accommodates classes and sales representatives. Additionally, you have the capability to input and finalize tasks and work orders, capture before-and-after job images, and manage customer equipment, including features for signature capture and easy transaction printing or emailing. This specialized tool not only tracks customer profitability but also fosters better communication among team members and refines route management. By optimizing routes based on technician, day, and geographical area, you can access comprehensive details for each stop, utilize maps for service calls during transit, and create route maps that enhance stop order efficiency, ultimately leading to a more streamlined and productive service process. Furthermore, the software includes analytics tools that offer insights to help you pinpoint trends and identify areas for growth within your business, ensuring continuous improvement in your operations. By leveraging these advanced features, you can expect a significant increase in both operational effectiveness and customer satisfaction.

What is Dooing?

Track and monitor the whereabouts of your employees in real-time, as well as review their historical movements. Categorize your workforce into different departments, assign team leaders, and create specific task lists tailored for each unit. Get instant notifications regarding the progress of tasks, including whether individuals are on the move, have reached their destination, or have finished their assignments. Set up virtual geofences and receive alerts when team members enter or leave these specified zones. Enhance communication among your team through instant messaging, image sharing, and keep your clients updated through SMS alerts. Furthermore, derive valuable insights into employee performance by evaluating their response times, which can lead to improved management strategies. This all-encompassing system fosters better coordination and supervision of your team's operations, ultimately increasing productivity. Additionally, by implementing such tools, you can ensure that your workforce is not only accountable but also engaged in their tasks effectively.

Media

Media

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month/user
Free Trial Offered?

Pricing Information

$7 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Westrom Software

Date Founded

2006

Company Location

United States

Company Website

theserviceprogram.com

Company Facts

Organization Name

Dooing

Date Founded

2013

Company Location

United States

Company Website

dooing.com

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Landscape Management

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments

Maintenance Management

Asset Tracking
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Snow Removal

Not specified

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Maintenance Management
Routing

Transportation Dispatch

Billing & Invoicing
Customer Database
Routing
Scheduling
Vehicle Tracking

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Asset Tracking
Dispatch Management
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Computer Aided Dispatch
Customer Database
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

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