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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is Theatre Point-of-Sale?
Retriever Solutions presents a comprehensive array of theatre management, point-of-sale, web solutions, and IT products specifically crafted for movie theatres and assorted retail environments. Their Box Office System employs touch-screen technology to guarantee fast and accurate ticket sales, significantly minimizing transaction times and empowering cashiers to manage both same-day and advance ticket purchases with ease. This efficient ordering method not only diminishes the necessity for lengthy training sessions but also offers total flexibility regarding ticketing options. As a result, the enhancement in service speed leads to reduced waiting times and stimulates concession sales. Furthermore, Retriever’s Touch Screen Concession Terminals are engineered for rapidity and precision while maintaining user-friendliness. With lower training demands, these terminals promote quicker order fulfillment, ultimately elevating customer service and boosting sales figures. The customizable menus, combo offerings, and easy-to-understand graphical buttons on the touch terminals further aid in implementing successful marketing strategies and contribute to faster transaction processing. Additionally, the company remains committed to continuous innovation to adapt to the changing requirements of both the retail and entertainment sectors, ensuring their clients remain competitive in a dynamic market landscape. Overall, Retriever Solutions is dedicated to enhancing the overall user experience in theatres and retail outlets alike.
What is Roftr?
Roftr offers a software platform designed for booking movie tickets online. With ten years of industry experience, we have customized our service to incorporate a feature for GST reporting. Our system accommodates both online and in-person reservations, functioning without commissions, and integrates effortlessly with your existing payment gateway tied to your bank account. As a growing number of customers choose online bookings to avoid waiting in lines, our solution ensures a quick and efficient entry process for cinema attendees. In today’s digital landscape, the ease of online reservations is essential for boosting customer satisfaction and loyalty. By using our platform, theaters can enhance their operational efficiency while meeting the demands of modern consumers.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Retriever Software
Date Founded
1994
Company Location
United States
Company Website
www.retrieversoftwareinc.com
Company Facts
Organization Name
Roftr
Company Location
India
Company Website
www.roftr.com
Categories and Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Categories and Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets