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What is TheyDo?

TheyDo empowers designers, product teams, and marketers to create an efficient workflow that transitions smoothly from insights to implementation, focusing on customer-centered solutions. Gone are the days of chaotic whiteboards, redundant efforts, and squandered resources. With the promise of halving the time spent on tasks, you could eliminate the need for up to three major presentations each month, while also enjoying a 40% reduction in operational costs. The use of a vertical framework enables a detailed examination of the customer experience, fostering connectivity across your entire organization. This approach facilitates a customer-focused process that aligns opportunities with journeys, delivering solutions at scale in a comprehensible manner for all stakeholders involved. We highly recommend developing a standardized set of templates tailored for use by everyone in your organization. Additionally, implementing Single Sign-On (SSO) for all employees will enhance accessibility, allowing each department to seamlessly navigate their roles within customer journeys, ultimately improving collaboration and efficiency across the board.

What is CRMnext?

A user-friendly drag-and-drop interface enables individuals to design a customized digital journey that incorporates specific CSS and optimized workflows for effortless processing. This platform is furnished with a variety of industry-specific and product-oriented templates that can be easily adjusted to suit user needs. By integrating a straightforward user experience with an advanced process designer and smart business rule engines, companies can expedite the execution of their digital strategies. The tool facilitates the development of adaptive designs that perform efficiently across multiple devices, thereby boosting user engagement and ensuring a fluid experience. Users are given the autonomy to manage their own journeys, which allows for the conversion of unexpected sales leads into actual sales. Furthermore, individuals can create complex, interconnected journeys featuring automated business rules that support immediate fulfillment. By leveraging effective customer-focused strategies, this solution dismantles barriers and significantly reduces the time needed to create digital journeys by 70% through its intuitive codeless drag-and-drop feature. Such functionalities not only enhance the design process but also empower businesses to quickly respond to evolving market needs, ensuring they remain competitive and relevant. In addition, the platform promotes greater collaboration among teams, leading to more innovative solutions and improved customer satisfaction.

Media

Media

Integrations Supported

IDfy
Kixie PowerCall & SMS

Integrations Supported

IDfy
Kixie PowerCall & SMS

API Availability

Has API

API Availability

Has API

Pricing Information

€23 per user per month
Free Trial Offered?
Free Version

Pricing Information

$15.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TheyDo

Date Founded

2018

Company Location

Netherlands

Company Website

www.theydo.com

Company Facts

Organization Name

Acidaes Solutions

Date Founded

2001

Company Location

India

Company Website

www.crmnext.com

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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