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What is ThirdChannel?

ThirdChannel operates with a team of committed brand experts who leverage cutting-edge cloud technology to empower retailers and brands. We provide practical insights that foster reliable trust in their teams while offering a substantial advantage in the marketplace. Our platform allows you to manage and organize these insights seamlessly in one place. With our intuitive retail solutions, you gain real-time visibility into every store worldwide, irrespective of time zones. ThirdChannel presents distinctive field force solutions designed to ensure you have immediate and thorough visibility across all your locations at once, accessible from anywhere. Explore our data-driven tools that are crafted to advance your business and learn how we've supported leading brands and retailers in creating tailored retail execution strategies. You can oversee, improve, and guide your team from any location, facilitating effortless management of your operations. Our innovative solutions are specifically designed to provide you with up-to-the-minute insights, ensuring that no matter where you are, your business stays on track and informed. Embrace the opportunity to revolutionize your retail strategy with ThirdChannel’s support and expertise.

What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

Media

Media

Integrations Supported

Integrations Supported

Attentive
BigCommerce
Bitly
Braze
Campaign Monitor
Emarsys
Facebook
Google Ads
HubSpot CRM
InMoment
Instagram
Iterable
Klaviyo
Lightspeed Retail
Magento
Mailchimp
Tall Bob
commercetools
dotdigital Engagement Cloud
me&u

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ThirdChannel

Date Founded

2012

Company Location

United States

Company Website

www.thirdchannel.com

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Categories and Features

Employee Scheduling

Not specified

Retail Analytics

Not specified

Retail Execution

Not specified

Retail Intelligence

Not specified

Visual Merchandising

Not specified

Categories and Features

Audience Intelligence

Not specified

Clienteling

Not specified

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Identity Resolution

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

Not specified

Predictive Analytics

Not specified

Retail Analytics

Not specified

Retail Intelligence

Not specified

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