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What is Threecolts Multichannel Pro?

Multichannel Pro unifies all your sales channels into a powerful platform, achieving a 30% cost reduction and improving customer service response times by fourfold. This comprehensive tool integrates order processing, content management, and customer support into a streamlined system, making it easy to oversee orders, product listings, and customer queries across multiple sales platforms. By consolidating these vital functions, businesses can reduce software expenses while boosting operational efficiency. The centralized order management dashboard allows users to track and manage every order from a single location, which minimizes the need to toggle between various platforms and reduces the chances of fulfillment errors. Furthermore, its effective content distribution feature ensures that product details are uniform across all channels, allowing updates to be made once and shared broadly. In addition, the unified customer support interface enables companies to handle all customer inquiries on one platform, further improving the overall customer experience. This all-in-one approach not only increases productivity but also cultivates higher satisfaction levels for both businesses and their customers. Ultimately, by leveraging such a robust solution, companies can focus more on growth and less on logistical challenges.

What is Keros?

Keros Digital specializes in next-generation retail technology with its advanced distributed order management system, K-OMS, designed to centralize and automate order and inventory management across all sales channels. The platform offers retailers real-time inventory visibility across multiple locations, reducing stock discrepancies and enabling smarter fulfillment decisions. K-OMS integrates effortlessly with major online marketplaces such as Amazon and eBay, facilitating efficient multi-channel inventory and order management. Its automation capabilities optimize workflows, including order routing, returns handling, and financial compliance tasks like invoicing and VAT processing, thereby reducing operational costs and human errors. The system supports modern omnichannel retail experiences such as Click & Collect, Ship from Store, endless aisle, and seamless in-store returns, delivering a unified shopping journey for customers. Built as a scalable SaaS platform, K-OMS grows alongside businesses, offering flexibility and adaptability to meet evolving retail demands. Keros Digital provides tailored consulting services to guide retailers through complex technology adoption and strategic planning. The platform’s client roster includes renowned brands such as Mandarina Duck, Twinset, Benetton, and Cisalfa, who have achieved operational excellence and enhanced customer satisfaction through K-OMS. Recognized by Gartner in their Market Guide for Unified Commerce, Keros Digital continues to innovate and lead in retail technology solutions. With Keros Digital, retailers gain the tools and expertise needed to thrive in today’s competitive, omnichannel market landscape.

Media

Media

Integrations Supported

Amazon
eBay
Seller 365
TikTok

Integrations Supported

Amazon
eBay
Adyen
Amazon Web Services (AWS)
Avalara
ChannelAdvisor
JD Edwards EnterpriseOne
Microsoft Dynamics 365
PayPal
SAP Cloud Platform
Salesforce

API Availability

API Availability

Pricing Information

$69 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

Threecolts

Date Founded

2021

Company Location

United Kingdom

Company Website

www.threecolts.com/multichannel-pro

Company Facts

Organization Name

Keros Digital

Date Founded

2014

Company Location

Switzerland

Company Website

www.keros-digital.com

Categories and Features

Categories and Features

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