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What is Tia?

Tia is a cloud-driven solution that focuses on managing reviews and customer communications specifically for e-commerce brands, marketplace vendors, and agencies that manage several stores. It integrates reviews and customer messages from various platforms including Shopee, Lazada, Tokopedia, and TikTok Shop into a single, cohesive workspace. Utilizing advanced AI tools, Tia can automatically generate and dispatch replies to customer inquiries and reviews, ensuring that the brand's unique voice is preserved while also catering to the language preferences of the customers. Teams have the ability to create reply templates and set guidelines to guarantee that recurring customer interactions are handled consistently. Moreover, review analytics efficiently categorize customer feedback, highlighting both positive comments and areas of concern, while detailed reports track response times and overall store ratings. By merging marketplace communication, response management processes, and feedback evaluation, Tia empowers teams with the essential tools needed to effectively manage customer interactions across different stores. Functioning completely in the cloud, Tia removes any requirement for local software installation, making it accessible and straightforward for all businesses. In summary, Tia not only simplifies customer communication but also significantly improves the customer experience by offering critical insights into buyer sentiments, ultimately fostering stronger relationships between brands and their customers.

What is GMBapi.com?

Best Local SEO Value Experience unparalleled value in local SEO with GMBapi.com, your premier solution for enhancing visibility in extensive, multi-location Google Business Profile accounts. Our platform is favored by SEO/SEA agencies, freelancers catering to small and medium enterprises, and direct clients, as it streamlines local brand management effortlessly. Users can conveniently share content, products, services, and (bulk) images while obtaining a clear view of Local Search priorities. Performance tracking becomes effortless, bolstered by A/B testing that informs strategic choices to boost local visibility effectively. Additionally, improve brand reputation through detailed reports, AI-driven responses to reviews, competitive assessments, and thorough insights into reviews that have been removed. If you're in search of exceptional value, enhanced visibility on Google platforms, and expert assistance, join us for a complimentary two-week trial and discover our unbeatable pricing! With GMBapi.com, you're not just investing in a service; you're securing a partner in your local SEO journey.

Media

Media

Integrations Supported

Lazada
Shopee
TikTok Shop

Integrations Supported

Bing Maps
ChatGPT
Facebook
Google Business Profile
Google Maps
Google Voice
HERE
Instagram
OpenAI
Tripadvisor
Waze
Yelp

API Availability

API Availability

Has API

Pricing Information

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Offered?

Pricing Information

$4 per listing per month
Pay per location per month - always full functionalities - content, reputation and AI integrations. Only citation are an optional extra.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TIA Reviews Pte. Ltd.

Date Founded

2026

Company Location

Singapore

Company Website

tia-reviews.com

Company Facts

Organization Name

GMBapi.com

Date Founded

2020

Company Location

Netherlands

Company Website

gmbapi.com

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

AI Review Management

Not specified

Brand Management

Not specified

GIS

Not specified

Local SEO

Not specified

Marketing Planning

Not specified

Reputation Management

Response Management
Sentiment Analysis

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request
Sentiment Analysis
White Label

SaaS Management

Onboarding
Subscription Management
Usage Tracking / Analytics

Store Locator

Not specified

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