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What is Tia?

Tia is a cloud-driven solution that focuses on managing reviews and customer communications specifically for e-commerce brands, marketplace vendors, and agencies that manage several stores. It integrates reviews and customer messages from various platforms including Shopee, Lazada, Tokopedia, and TikTok Shop into a single, cohesive workspace. Utilizing advanced AI tools, Tia can automatically generate and dispatch replies to customer inquiries and reviews, ensuring that the brand's unique voice is preserved while also catering to the language preferences of the customers. Teams have the ability to create reply templates and set guidelines to guarantee that recurring customer interactions are handled consistently. Moreover, review analytics efficiently categorize customer feedback, highlighting both positive comments and areas of concern, while detailed reports track response times and overall store ratings. By merging marketplace communication, response management processes, and feedback evaluation, Tia empowers teams with the essential tools needed to effectively manage customer interactions across different stores. Functioning completely in the cloud, Tia removes any requirement for local software installation, making it accessible and straightforward for all businesses. In summary, Tia not only simplifies customer communication but also significantly improves the customer experience by offering critical insights into buyer sentiments, ultimately fostering stronger relationships between brands and their customers.

What is Rectangled?

Elevate your sales and strengthen your digital footprint with our cutting-edge AI-powered reputation management tool. Our intuitive real-time dashboards make it simple to keep tabs on your business operations. Whether you lean towards a traditional, low-tech method or a comprehensive online system, we provide customized solutions tailored to your preferences! Effortlessly collect genuine feedback from happy customers and turn them into enthusiastic brand supporters. Our user-friendly interactive forms require no coding, ensuring that setup is straightforward and quick. Additionally, our tool integrates smoothly with your existing point-of-sale system, allowing automation to take care of the heavy lifting. Recognizing that each business has distinct needs, we present flexible options for both digital and offline management. Transform your establishment into a cherished and reliable favorite within your community with our platform. Utilize customer feedback to gain crucial insights that will guide your strategic choices and enhance overall effectiveness. By adopting our innovative tools, you can foster deeper connections with your audience while achieving remarkable, long-term growth. Ultimately, your success is our priority, and we are here to support you every step of the way.

Media

Media

Integrations Supported

Lazada
Shopee
TikTok Shop

Integrations Supported

Amazon
Facebook
Flipkart
Google Cloud Platform
Instagram
Tripadvisor
Zomato

API Availability

API Availability

Has API

Pricing Information

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Offered?

Pricing Information

$202

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

TIA Reviews Pte. Ltd.

Date Founded

2026

Company Location

Singapore

Company Website

tia-reviews.com

Company Facts

Organization Name

Isometrica Experiences

Date Founded

2018

Company Location

India

Company Website

rectangled.in/

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

AI Review Management

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

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