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What is Tia?

Tia is a cloud-driven solution that focuses on managing reviews and customer communications specifically for e-commerce brands, marketplace vendors, and agencies that manage several stores. It integrates reviews and customer messages from various platforms including Shopee, Lazada, Tokopedia, and TikTok Shop into a single, cohesive workspace. Utilizing advanced AI tools, Tia can automatically generate and dispatch replies to customer inquiries and reviews, ensuring that the brand's unique voice is preserved while also catering to the language preferences of the customers. Teams have the ability to create reply templates and set guidelines to guarantee that recurring customer interactions are handled consistently. Moreover, review analytics efficiently categorize customer feedback, highlighting both positive comments and areas of concern, while detailed reports track response times and overall store ratings. By merging marketplace communication, response management processes, and feedback evaluation, Tia empowers teams with the essential tools needed to effectively manage customer interactions across different stores. Functioning completely in the cloud, Tia removes any requirement for local software installation, making it accessible and straightforward for all businesses. In summary, Tia not only simplifies customer communication but also significantly improves the customer experience by offering critical insights into buyer sentiments, ultimately fostering stronger relationships between brands and their customers.

What is RevioReputation?

RevioReputation operates as a cloud-based platform aimed at supporting local businesses and agencies with multiple locations in effectively managing their online reviews. This service aggregates feedback and interactions from numerous platforms, including Google Business Profile, Facebook Pages, Instagram Business, and LinkedIn Company Pages, presenting it all through a unified dashboard. Users can track their ratings and sentiment analysis, create AI-generated responses in the language used by the reviewer, adjust and approve replies, or set up automated replies for positive feedback. Furthermore, the platform includes a scheduling feature for Google Business Profile posts, a grid-based tool for monitoring Google Maps rankings, health scores for business profiles, insights into competitor performance, and widgets to showcase reviews. RevioReputation serves a wide range of industries such as restaurants, hotels, healthcare facilities, dental practices, auto dealerships, and other local businesses, offering various plans that dictate limits on locations, monthly AI responses, map tracking, widgets, posts, and team member access. A free plan is also available, while paid subscriptions start at $59 per month, providing options that suit different business scales. In summary, RevioReputation significantly improves the review management process by offering a suite of features tailored to meet the unique requirements of local enterprises, ultimately enhancing their online reputation. This innovative approach ensures that businesses can maintain a positive digital presence while efficiently engaging with their customers.

Media

Media

No images available

Integrations Supported

Lazada
Shopee
TikTok Shop

Integrations Supported

Facebook
Google Business Profile
Instagram
LinkedIn
Telegram

API Availability

API Availability

Has API

Pricing Information

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial Offered?

Pricing Information

$59/month
Free plan: $0/month for 1 location, Google reviews, 10 AI responses/month, and 3 GEO scans. Starter: $59/month for up to 3 locations and 200 AI responses/month. Pro: $149/month for up to 10 locations and 1,000 AI responses/month. Monthly billing is available; annual billing is also offered at a discount. New accounts receive a 7-day Pro trial.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

TIA Reviews Pte. Ltd.

Date Founded

2026

Company Location

Singapore

Company Website

tia-reviews.com

Company Facts

Organization Name

Revio Reputation

Date Founded

2026

Company Location

Bulgaria

Company Website

revioreputation.com

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

Categories and Features

AI Review Management

Not specified

Review Management

Not specified

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