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What is Ticket Booking System?

e-availability's Ticketing system is an ideal choice for any organization that depends on ticket sales, whether for events aimed at NHS enhancements or a whimsical visit to Santa's Grotto! This adaptable system can be seamlessly incorporated into your website or operated through a dedicated link, enabling customers to effortlessly search for and buy tickets online. Upon booking, automatic confirmations are dispatched via email to both you and your patrons. Furthermore, staff can designate specific time slots and impose attendee limits while also adding promotional offerings for special events. The system boasts extensive reporting capabilities, including daily sales figures and lists of attendees. Additionally, reservations made via phone can be conveniently entered into the system, and staff members can modify or cancel existing bookings as needed. There's also an integrated option for customer feedback, allowing you to send automated emails the day after an event, requesting feedback through replies, encouraging reviews on social media platforms like Facebook or TripAdvisor, or offering discounts and coupons as incentives. This efficient approach not only boosts customer satisfaction but also aids businesses in collecting crucial insights for their future events, ensuring continuous improvement and engagement. Embracing such a system can significantly enhance the overall ticketing experience for both organizers and attendees alike.

What is Seatmap Pro?

Seatmap Pro stands out as a cutting-edge design and reservation tool specifically crafted for ticketing platforms, booking agencies, and venue administrators. Its user-friendly visual editor enables teams to create intricate venue designs that cater to both reserved seating and general admission areas, with the added capability of importing SVG maps. The interactive rendering feature smoothly integrates into ticket purchasing processes, while its REST Booking API supports extensive event management functionalities, including price setup, seat availability inquiries, temporary seat holds, and sales confirmations. Developers can easily integrate the renderer using either a TypeScript SDK or an iframe, making it adaptable to their existing ticketing frameworks. Offered as a cloud-based solution or a self-hosted option via Docker images and Helm charts, Seatmap Pro not only improves venue mapping and seat selection processes but also empowers ticketing systems to retain oversight of payment transactions and record keeping. By providing such a robust suite of tools, Seatmap Pro ensures that event organizers can deliver a streamlined and effective ticketing experience for their attendees. This comprehensive approach ultimately leads to enhanced customer satisfaction and operational efficiency in the event management sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€400/year
Cloud plans start at €400/year for up to 2,500 confirmed seat sales annually. Higher cloud tiers cost €2,000, €5,000, and €10,000 per year. On-premise licensing is €20,000/year with unlimited seat sales. A free plan provides Visual Editor access in exchange for publishing venue schemas to the public library. A 30-day trial is available for Starter and Growth.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

e-availability

Company Website

www.e-availability.com

Company Facts

Organization Name

Seatmap

Date Founded

2018

Company Location

Cyprus

Company Website

seatmap.pro/

Categories and Features

Ticketing

Customer Database
Event Management
Online Ticketing
VIP & Discount Tickets

Categories and Features

Ticketing

Not specified

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