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What is TicketCreator?

TicketCreator empowers users to seamlessly create an endless variety of events, each with the potential to host up to 30 performances. Users can set up to 50 distinct pricing tiers for each event, accommodating various pricing options, including standard, discounted rates, and as many as 10 unique special pricing types like 'member' or 'subscription.' Tickets lacking a defined price can feature unique identifiers, such as 'press ticket' or 'VIP.' For events with assigned seating, pricing categories can be applied to both entire rows and individual seats, but this capability is limited to the business and barcode editions of the software. Moreover, TicketCreator supports ticket reservations by marking reserved tickets in blue on the seating chart and providing detailed reservation information in the tool windows when selected. Users also have the option to create season tickets that bundle multiple events into a single ticket, enhancing convenience for attendees at recurring sports events or concert series held at the same location. This functionality not only simplifies access for patrons but also significantly enriches the overall event management experience by offering robust tools for efficient ticket tracking and organization, ultimately leading to enhanced attendee satisfaction.

What is InteGreat Web Services?

InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.

Media

Media

Integrations Supported

Integrations Supported

ConnectWise PSA

API Availability

API Availability

Pricing Information

$182 one-time payment

Pricing Information

$110 per user per month

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

TicketCreator

Date Founded

1995

Company Location

Germany

Company Website

www.ticketcreator.com

Company Facts

Organization Name

Collabrance

Date Founded

2009

Company Location

United States

Company Website

www.collabrance.com/what-we-do/resources/integreat

Categories and Features

Ticketing

Barcode / Ticket Scanning
Reserved Seating

Categories and Features

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