Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • VoucherCart Reviews & Ratings
    62 Ratings
    Company Website
  • ManageEngine ServiceDesk Plus Reviews & Ratings
    1,725 Ratings
    Company Website
  • Motive Reviews & Ratings
    4,190 Ratings
    Company Website
  • NeuBird Reviews & Ratings
    2 Ratings
    Company Website
  • Samsara Reviews & Ratings
    2,633 Ratings
    Company Website
  • QueryPal Reviews & Ratings
    2 Ratings
    Company Website
  • DAT Reviews & Ratings
    323 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website
  • Ticketsauce Reviews & Ratings
    33 Ratings
    Company Website
  • Tai TMS Reviews & Ratings
    173 Ratings
    Company Website

What is TicketWatch?

Ticket Watch provides a seamless way to manage your drivers, oversee your loads, handle your load tickets, and analyze data from anywhere at any time. This innovative ticketing solution employs powerful hand-held scanners to collect data and signatures, which are time and date stamped for accuracy. Load information is securely stored on the scanner and later uploaded to the Ticket Watchâ„¢ system, granting you immediate access for both viewing and billing purposes. The streamlined process for tracking loads and managing your fleet enables significant savings in time and resources. Organizing and resolving tickets for reporting and billing can now be completed in just minutes rather than hours, allowing for effortless invoicing with just a click using our secure platform. If you haven't integrated Ticket Watch into your load ticket processing, you are likely missing out on potential revenue. The Ticket Watchâ„¢ system partners with private businesses and various government agencies, including local, state, and federal regulatory organizations, to provide thoroughly documented information that holds up under scrutiny. By implementing this system, you not only boost operational efficiency but also greatly enhance the precision of your business processes. Ultimately, this means more reliable service for your clients and a stronger bottom line for your operations.

What is ArcTicketing?

ArcTicketing streamlines the organization, prioritization, and allocation of support tickets to the right customer service agents. By adjusting the assignment rules with minimal effort, you can guarantee a quick response time for incoming inquiries. Moreover, the platform enables you to assess the quality and completeness of resolved tickets through a performance report, which provides insights into the average time taken to resolve each issue. The system also allows for the addition of users and the definition of their roles, clarifying their permissions, the ticket categories they will oversee, and the features they can utilize. In addition, you can explicitly set up your service level agreements (SLAs) to differentiate between tickets that need urgent responses and those that can be addressed later. This thorough strategy not only enhances ticket management efficiency but also fosters a more responsive customer service environment. Ultimately, adopting such a structured approach leads to improved customer satisfaction and operational effectiveness.

Media

Media

Integrations Supported

Microsoft 365
QuickBooks Online

Integrations Supported

Microsoft 365
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TicketWatch

Company Location

United States

Company Website

www.ticketwatch.net

Company Facts

Organization Name

Archarina

Company Location

United States

Company Website

www.archarina.io/products/office-apps/arc-ticket

Categories and Features

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Popular Alternatives

Dump Truck Dispatcher Reviews & Ratings

Dump Truck Dispatcher

Dump Truck Dispatcher LLC

Popular Alternatives

eTickets Reviews & Ratings

eTickets

Soil Connect
SutiDesk Reviews & Ratings

SutiDesk

SutiSoft