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Ratings and Reviews 0 Ratings
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What is Timble?
An innovative open-source web publishing platform tailored for the demands of the modern digital world. This platform was launched in late 2010 with the goal of creating a more effective multi-site and multi-lingual alternative to Joomla, ultimately becoming independent from it by 2012. Since that pivotal moment, the development team has focused on a substantial revision of the codebase, adopting a contemporary and efficient architecture that complies with recognized coding standards and best practices. By streamlining numerous repetitive processes, this platform drastically reduces the time needed for the creation of diverse websites and complex web applications. This remarkable efficiency empowers developers to prioritize what truly matters: executing clients' business objectives and designing a personalized user experience tailored to their unique needs. Are you in search of a durable solution that evolves alongside technological advancements? That's exactly what we strive for at Timble. We understand the frustration of frequently needing to switch to new software, which drives our dedicated engineering team to consistently maintain and enhance the platform, ensuring it remains both current and dependable. Furthermore, our unwavering commitment to continuous support and development creates a fertile ground for innovation and progress, enabling businesses to thrive in an ever-changing environment. With Timble, you can rest assured that your web publishing needs are in capable hands, allowing you to focus on achieving your goals.
What is RSTickets!Pro?
We are excited to announce an update to RSTickets!Pro, our ticketing system designed for HelpDesk, which has been enhanced to ensure it aligns with the forthcoming Joomla! 4 release. Although the stable version hasn't been officially released yet, we are dedicated to ensuring RSTickets!Pro remains compatible with Joomla! 4 by implementing significant upgrades. Numerous enhancements have been incorporated into RSTickets!Pro, including streamlined source code and aesthetic updates that create a cohesive user experience for both Joomla! 3 and Joomla! 4 users. In addition, all RSDirectory! settings have been centralized within the Configuration tab, organized by importance to facilitate easier navigation. Our platform guarantees a secure and private setting for customers, enabling them to manage and respond to tickets directly through email. To keep everyone informed during the ticketing process, multiple email alerts are dispatched to both customers and staff members. This update not only showcases our dedication to improving user experience but also reinforces our ongoing commitment to providing an effective support system for all our users. We believe these enhancements will significantly elevate the overall functionality of RSTickets!Pro.
Integrations Supported
Joomla!
Markdown
Mustache
TwigSystem Document Management System (EDMS)
Integrations Supported
Joomla!
Markdown
Mustache
TwigSystem Document Management System (EDMS)
API Availability
Has API
API Availability
Has API
Pricing Information
€125 per hour
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Timble
Date Founded
2010
Company Location
Belgium
Company Website
www.timble.net/platform
Company Facts
Organization Name
RSJoomla!
Company Location
United States
Company Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
