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What is Time To Reply?

timetoreply is a Software as a Service solution designed for inbound sales and customer success teams aiming to enhance their email effectiveness in real-time. Tailored for top-performing teams, our platform allows you to establish goals for reply times and service level agreements (SLAs), as well as to track vital email metrics including response times, volumes, and contact rates. Additionally, team members can easily wrap up discussions directly within our platform. timetoreply is compatible with all email clients and requires no alterations to your existing workflow. It is also fully secure and holds a Soc 2 Type II Certification. To experience our service, visit our website to schedule a demo or initiate a 15-day free trial without the necessity of a credit card. Remember, you can only enhance what you are able to measure effectively, so take the first step towards improvement today.

What is Gist?

The essential tools required for running a thriving online business are available in one place. This user-friendly software encompasses chatbots, email marketing, and marketing automation, making it a comprehensive solution. With Gist’s integrated platform, there’s no need to juggle various subscriptions, streamlining your operations significantly. Your team can focus on understanding customer needs without the hassle of switching between different tools. Features like chatbots, forms, and automated scheduling empower you to qualify more leads efficiently and boost your sales. You can develop complete email marketing campaigns that not only drive traffic but also enhance visitor conversion rates, foster customer retention, and elevate overall conversions. Real-time customer support is facilitated through an automated, collaborative inbox and self-service options, ensuring immediate assistance. By consolidating over eight tools, you can maintain all your products, customer information, email subscribers, and vital data seamlessly in one location, ultimately simplifying your workflow and enhancing productivity. Embracing this platform can lead to significant improvements in your online business operations.

Media

Media

Integrations Supported

Zapier
ActiveCampaign
Cloud4Wi
ConvertBox
Customerlabs CDP
Docsify
EmailListVerify
Evidence
Facebook
Feederloop
Google Calendar
HubSpot Customer Platform
Integrately
KonnectzIT
LeadsBridge
Make
Maropost
SnippetsLab
Wufoo
X (Twitter)

Integrations Supported

Zapier
ActiveCampaign
Cloud4Wi
ConvertBox
Customerlabs CDP
Docsify
EmailListVerify
Evidence
Facebook
Feederloop
Google Calendar
HubSpot Customer Platform
Integrately
KonnectzIT
LeadsBridge
Make
Maropost
SnippetsLab
Wufoo
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$16.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$33.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Time To Reply

Date Founded

2013

Company Location

South Africa

Company Website

www.timetoreply.com

Company Facts

Organization Name

Gist

Date Founded

2018

Company Location

India

Company Website

getgist.com

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

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