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What is TimeLinx?

TimeLinx PSM is a project and service management software tailored for mid-market businesses, enabling enhanced delivery and profitability while simplifying reporting. With TimeLinx PSM, there's no longer a need to juggle various applications, as it seamlessly integrates CRM and accounting systems, streamlining the entire process from marketing to invoicing. The solutions offered by TimeLinx PSM ensure clarity, accessibility, and control across the customer lifecycle, encompassing everything from lead management to successful project execution. These applications foster interdepartmental connectivity, effectively dismantling information silos. Moreover, they deliver in-depth reporting capabilities through your ERP system, empowering every employee—from sales staff to upper management—with permission-based access to vital information and insights. This level of transparency not only helps to eliminate silos but also significantly boosts overall operational efficiency, making it easier for teams to collaborate and achieve common goals. Ultimately, TimeLinx PSM positions organizations for sustained growth and improved service delivery.

What is ServiceDemand?

Achieve unmatched effectiveness through personalized dashboards that facilitate your journey towards success. ServiceDemand brings together your team, clients, and ongoing tasks in a cohesive manner. This web-enabled, cloud-based solution empowers you to manage and monitor all your projects from one centralized location. With its array of features designed to enhance productivity and increase profitability, users can efficiently handle aspects ranging from communication to commerce, as well as delivery and performance evaluation. Leveraging established analytics allows you to improve service provision and optimize logistics while reducing inconsistencies. The platform is crafted to ensure you meet or exceed client service level agreements while automating parts and services, complete with integrated reporting that keeps essential resources within reach. Regular upkeep and repairs are vital for extending the life of your assets and addressing the primary challenge to productivity: downtime. You can effortlessly document service histories using barcode scanning on mobile devices, while advanced job planning enables you to take automation and procurement processes to new heights. By embracing ServiceDemand, you step into the future of project management and unlock the comprehensive potential of your operations, paving the way for sustainable growth and innovation. With this powerful tool at your disposal, you can take your business to levels previously thought unattainable.

Media

Media

Integrations Supported

Infor CRM
Microsoft Dynamics GP
QuickBooks Online
Sage 100
Sage 200
Sage 300
Sage CRM
Sage Intacct
Sage X3

Integrations Supported

Infor CRM
Microsoft Dynamics GP
QuickBooks Online
Sage 100
Sage 200
Sage 300
Sage CRM
Sage Intacct
Sage X3

API Availability

Has API

API Availability

Has API

Pricing Information

$45.00 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TimeLinx Software

Date Founded

2001

Company Location

United States

Company Website

www.timelinxsoftware.com

Company Facts

Organization Name

Service Demand

Date Founded

2018

Company Location

United States

Company Website

servicedemand.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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