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What is Titan DMS?

Titan DMS solutions present a robust framework for dealerships, enabling numerous individuals to surpass their objectives daily by boosting efficiency and profitability while enhancing the visibility of both the dealership and its customers. The system includes features such as one-click invoicing to the General Ledger, advanced Vehicle Stock Control, and the automatic generation of Service Repair Orders for Accessory Fitment and Pre-Delivery tasks, all of which work collaboratively to streamline operations and elevate profit margins while managing expenses effectively. Moreover, the platform provides essential tools for workshop scheduling, task management, job tracking, and upselling, along with detailed costing and processing that connect seamlessly to the General Ledger, delivering valuable insights into technician productivity and project status, which simplifies workshop oversight and administration. By minimizing obsolescence and optimizing the inventory mix, dealerships can guarantee that their stock turnover and availability are at peak levels, ultimately enhancing the purchasing experiences of trade, retail, and service customers. This comprehensive strategy not only improves operational efficiency but also fosters stronger customer relationships through superior service delivery, ensuring that every interaction adds value. Consequently, dealerships can thrive in a competitive market while consistently meeting and exceeding client expectations.

What is Autoflows?

Autoflows stands out as a cutting-edge automation solution tailored for the aftersales sector of the automotive retail industry, allowing dealerships to effectively leverage their data. With a focus on boosting revenue, reducing manual workloads, and enhancing the customer journey, Autoflows integrates effortlessly with a variety of systems, including DMS, CRM, OEM data, motor registries, and other third-party data sources, to identify the most appropriate customers for a range of services such as maintenance, MOT, tire replacements, recalls, and outstanding tasks. The platform employs intelligent scanning of repair orders and their components, utilizing AI and text analytics to transform extensive repair histories into actionable service recommendations. By combining repair histories with appointment information, mileage patterns, and vehicle details, it identifies the best customers to contact and the optimal moments for outreach. Once a service opportunity is recognized, Autoflows communicates with customers through customized daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone calls. Additionally, its Voice AI technology adeptly handles inbound service inquiries 24/7, addressing various needs such as booking appointments, diagnostics, status updates, rescheduling, added services, and general inquiries, which ultimately guarantees a seamless and responsive customer interaction experience. This all-encompassing strategy not only enhances dealership efficiency but also cultivates stronger connections with customers, establishing Autoflows as a vital resource in today’s automotive retail environment. By prioritizing both operational excellence and customer satisfaction, Autoflows positions dealerships to thrive in a competitive marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€270 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Titan Dealer Management Solutions

Company Location

Australia

Company Website

www.titandms.com.au

Company Facts

Organization Name

Autoflows

Company Location

Denmark

Company Website

autoflows.com

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Website Integration

Dealership Management

Not specified

General Ledger

Not specified

Categories and Features

Auto Dealer

Not specified

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