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What is Tock?

Tock is engineered to meet the changing needs of the hospitality sector, enabling establishments to operate more efficiently, cut costs, and maintain safety standards. Whether managing a cozy neighborhood eatery or an upscale dining venue, Tock gives you total command over your business operations. You can manage reservations, special occasions, and both pickup and delivery services seamlessly from one platform. Tock boosts revenue across various service sectors, and its flat-rate pricing model guarantees no surprise fees for your successes. By connecting you with millions of prospective customers through its growing network, which spans 26 countries and over 200 cities, Tock enhances your market reach. Additionally, partnerships with major platforms like Google, Facebook, Instagram, Chase, and WineDirect provide you with valuable marketing tools to engage directly with your audience while effectively tracking conversion rates. With the latest updates, Tock offers crucial features for thriving in the marketplace, including contactless ordering and payment solutions, an improved waitlist system, two-way text messaging, pre-dining surveys, and flexible pickup and delivery choices. Furthermore, the ability to make real-time modifications to your floor plan and patio layout allows you to adapt swiftly to customer preferences. With Tock, every facet of your service is optimized for peak efficiency and exceptional customer satisfaction, ensuring that you stay ahead in a competitive industry.

What is Awaiting?

Maintain a high level of vigilance to ensure the safety of everyone in your establishment. With Awaiting's intuitive contactless waitlist system, you can effectively manage the flow of incoming customers while complying with legal capacity limitations. Whether your venue can host 10 guests or 100 at one time, Awaiting assists you in navigating the complexities of capacity regulations in a rapidly changing legal landscape. Protect your staff from potential hazards associated with large crowds, particularly in light of the increased risks posed by COVID-19. By overseeing the number of patrons in your space, you not only safeguard your employees' health but also mitigate the risk of potential business closures. Foster a safe atmosphere for your customers, who rightfully expect the seamless experience they are accustomed to at your venue. Given the current health climate, many patrons may be reluctant to visit unless they have confidence in the effectiveness of your safety protocols. Awaiting offers that vital reassurance, providing peace of mind for your guests. Furthermore, your business will gain access to a dedicated phone line for customer text inquiries, which enhances both communication and safety. This contemporary solution enables you to concentrate on delivering outstanding service while ensuring the protection of everyone involved, ultimately fostering trust and loyalty in your customer base. In today's shifting environment, adapting to new safety practices is essential for sustaining long-term success.

Media

Media

Integrations Supported

ARP.top
Activ8 Commerce
Commerce7
Corksy
Facebook
Google
Google Business Profile
Hostie
Instagram
Painapo
Perfect Venue
Toast POS

Integrations Supported

API Availability

API Availability

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

$19 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tock

Date Founded

2014

Company Location

United States

Company Website

www.exploretock.com

Company Facts

Organization Name

Vaporware

Date Founded

2013

Company Location

United States

Company Website

awaiting.app

Categories and Features

Brewery

Not specified

Event Booking

Not specified

Event Check In

Not specified

Event Management

Not specified

Event Marketing

Not specified

Food Delivery

Not specified

Online Ordering

Not specified

Point of Sale

Not specified

Reservations

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant POS

Not specified

Waitlist

Not specified

Winery

Not specified

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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