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What is Tock?

Tock is engineered to meet the changing needs of the hospitality sector, enabling establishments to operate more efficiently, cut costs, and maintain safety standards. Whether managing a cozy neighborhood eatery or an upscale dining venue, Tock gives you total command over your business operations. You can manage reservations, special occasions, and both pickup and delivery services seamlessly from one platform. Tock boosts revenue across various service sectors, and its flat-rate pricing model guarantees no surprise fees for your successes. By connecting you with millions of prospective customers through its growing network, which spans 26 countries and over 200 cities, Tock enhances your market reach. Additionally, partnerships with major platforms like Google, Facebook, Instagram, Chase, and WineDirect provide you with valuable marketing tools to engage directly with your audience while effectively tracking conversion rates. With the latest updates, Tock offers crucial features for thriving in the marketplace, including contactless ordering and payment solutions, an improved waitlist system, two-way text messaging, pre-dining surveys, and flexible pickup and delivery choices. Furthermore, the ability to make real-time modifications to your floor plan and patio layout allows you to adapt swiftly to customer preferences. With Tock, every facet of your service is optimized for peak efficiency and exceptional customer satisfaction, ensuring that you stay ahead in a competitive industry.

What is Olo?

Olo stands out as the premier platform for on-demand commerce, driving the digital evolution of the restaurant sector. Its enterprise SaaS solution empowers brands to optimize the synergy between their digital presence and physical locations by handling millions of orders daily. The Olo platform enables brands to effectively capture consumer demand and streamline order management across various channels. With access to a network of over 100 technology partners, Olo customers can design adaptable digital experiences within a versatile restaurant commerce ecosystem. More than 500 restaurants utilize Olo to boost their digital sales, enhance profitability, and foster direct relationships with consumers. In a strategic move to bolster its offerings, Olo acquired Wisely, a prominent player in customer intelligence and engagement for the restaurant industry, in October 2021. This acquisition further strengthens Olo's capabilities and commitment to enhancing customer interactions for its clients.

Media

Media

Integrations Supported

Hostie
Toast POS
Commerce7
Corksy
Facebook

Integrations Supported

Hostie
Toast POS
Bite Kiosk
CAKE POS
Caviar
Qu
SOCi
Suntek Reporting
TD Bank Merchant Solutions
TRAY
Thanx
Toast
Toast Kitchen Display System
Wisely
Worldpay
mParticle

API Availability

API Availability

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

Visit the Contact Us page on our website to get in touch with our team for pricing details.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tock

Date Founded

2014

Company Location

United States

Company Website

www.exploretock.com

Company Facts

Organization Name

Olo

Date Founded

2005

Company Location

United States

Company Website

www.olo.com

Categories and Features

Brewery

Not specified

Event Booking

Not specified

Event Check In

Not specified

Event Management

Not specified

Event Marketing

Not specified

Food Delivery

Not specified

Online Ordering

Not specified

Point of Sale

Not specified

Reservations

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant POS

Not specified

Waitlist

Not specified

Winery

Not specified

Categories and Features

Customer Intelligence

Not specified

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Restaurants
Order Tracking
Routing
Scheduling
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Last Mile Delivery

Not specified

Online Ordering

Menu / Product View
Mobile Ordering
Reporting / Analytics
Secure Payment Processing
White-Label

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management

Restaurant Marketing

CRM
Customer Data Platform
Email Marketing
Feedback Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Website Builder

Restaurant Reservations

Email Marketing
Feedback Management
Guest Data
Guest Notifications
Online / Website Reservations
Reminders
Reporting / Analytics
Text/SMS Communications
Waitlist Management

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