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What is Tock?

Tock is engineered to meet the changing needs of the hospitality sector, enabling establishments to operate more efficiently, cut costs, and maintain safety standards. Whether managing a cozy neighborhood eatery or an upscale dining venue, Tock gives you total command over your business operations. You can manage reservations, special occasions, and both pickup and delivery services seamlessly from one platform. Tock boosts revenue across various service sectors, and its flat-rate pricing model guarantees no surprise fees for your successes. By connecting you with millions of prospective customers through its growing network, which spans 26 countries and over 200 cities, Tock enhances your market reach. Additionally, partnerships with major platforms like Google, Facebook, Instagram, Chase, and WineDirect provide you with valuable marketing tools to engage directly with your audience while effectively tracking conversion rates. With the latest updates, Tock offers crucial features for thriving in the marketplace, including contactless ordering and payment solutions, an improved waitlist system, two-way text messaging, pre-dining surveys, and flexible pickup and delivery choices. Furthermore, the ability to make real-time modifications to your floor plan and patio layout allows you to adapt swiftly to customer preferences. With Tock, every facet of your service is optimized for peak efficiency and exceptional customer satisfaction, ensuring that you stay ahead in a competitive industry.

What is OneDine?

OneDine transforms your commerce infrastructure to meet the demands of both your clientele and your business objectives. By leveraging your existing POS, gift, loyalty, and payment systems, you can boost employee efficiency and empower customers with more options. The OneDine integration with your current POS and processing systems is designed for a hassle-free experience, incorporating loyalty and gift card functionalities effortlessly. With OneDine, customers can conveniently place their orders through a QR code, our OTG tablet, online, or at a kiosk, ensuring maximum flexibility. Each patron is encouraged to join loyalty programs or subscribe to emails while engaging in real-time feedback surveys. The system adeptly handles transactions involving EMV and NFC credit cards, as well as loyalty and gift card redemptions, working seamlessly with your current processors and vendors. The OneDine tablet not only allows staff to efficiently take orders and process payments right at the table but is also integrated with your existing POS for a streamlined workflow. Furthermore, it acts as a handy payment leave-behind, enabling guests to split checks, redeem loyalty points and gift cards, and make payments using cutting-edge EMV or NFC technology. Importantly, this solution eliminates recurring hardware fees and additional POS licensing costs, making it a financially viable option for your operations. Ultimately, this forward-thinking method not only enriches the dining experience for customers but also simplifies and enhances operational efficiency for your team. With the added benefit of real-time data analytics, businesses can make informed decisions to further improve service and customer satisfaction.

Media

Media

Integrations Supported

Toast POS
Activ8 Commerce
Google Business Profile
Instagram
Painapo

Integrations Supported

Toast POS
Aloha Cloud by NCR Voyix
Deliveroo
DoorDash
Elavon
Fiserv
Givex
Global Payments
Google Wallet
Ingenico AXIUM
POSitouch
Sparkfly
Spendgo
Stripe
Uber Eats
UserWay

API Availability

API Availability

Pricing Information

$199 per month
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPad
Mac
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Tock

Date Founded

2014

Company Location

United States

Company Website

www.exploretock.com

Company Facts

Organization Name

OneDine

Date Founded

2017

Company Location

United States

Company Website

onedine.com

Categories and Features

Brewery

Not specified

Event Booking

Not specified

Event Check In

Not specified

Event Management

Not specified

Event Marketing

Not specified

Food Delivery

Not specified

Online Ordering

Not specified

Point of Sale

Not specified

Reservations

Not specified

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Not specified

Restaurant POS

Not specified

Waitlist

Not specified

Winery

Not specified

Categories and Features

Menu

Not specified

Online Ordering

Not specified

Restaurant Management

Not specified

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