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support

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What is Token?

Token.io is the infrastructure layer powering a seismic shift in Europe's payment landscape. Ranked by independent analysts among the top two global providers of A2A payment infrastructure, Token.io distinguishes itself through extensive connectivity and exemplary partner support, making it a leader in open banking and A2A payment services. Token.io provides banks, fintech companies, platforms, and payment processors with unrivalled Pay by Bank solutions that boost profits, lower operational costs, and optimise processes. Best-in-class connectivity to over 90% of bank accounts in 21 markets ensures end merchants can reach more payers in more markets, while real-time settlement improves cashflow. Token.io serves as a trusted partner to three of the five largest European financial institutions and is relied upon by renowned payment industry brands such as Mastercard, ACI Worldwide, Global Payments, Nuvei, and Paysafe.

What is Plaid?

Plaid operates as a global data network that supports various tools that help countless individuals achieve better financial well-being. Our goal is to create a financial ecosystem that is inclusive, competitive, and advantageous for all by streamlining payment processes and transforming the lending landscape. Collaborating with over12,000 businesses, including popular fintech platforms like Venmo and SoFi, as well as numerous Fortune 500 firms, Plaid empowers users to have greater autonomy and flexibility in managing their finances. Based in San Francisco, the company's network encompasses more than 12,000 institutions across the United States, Canada, the United Kingdom, and Europe, ensuring a wide reach and impact in the financial sector. Additionally, Plaid is dedicated to fostering innovation that enhances user experiences in financial transactions.

What is Balance?

Balance is the pioneering self-service checkout solution that effectively handles all B2B payment intricacies. This encompasses a variety of payment methods, including wires, checks, SaaS subscriptions, automatic vendor payouts, milestone payments, net terms, and more. Designed with an API-first approach, it provides seamless access to documentation for integration. You can accept a multitude of payment types, such as wires, ACH, credit cards, and checks. With instant and risk-free net terms, customers can enjoy payment terms of net 30 or 60 days, while you receive your funds immediately. Recurring payments are made effortless, allowing for simple management of ongoing invoice payments akin to standard credit card transactions. Balance is tailored to meet the diverse needs of B2B payments, making it an excellent choice for marketplaces, wholesalers, merchants, SaaS providers, and service-oriented businesses. With self-serve invoicing, customers can conveniently access and settle their invoices with just a click, enhancing user experience. Additionally, the system automates reconciliation and collections, leaving behind the outdated manual processes that many businesses still rely on today.

Media

Media

Media

Integrations Supported

ABLE Platform
AlphaWallet
Bakkt
Cratoflow
FlowFi
HES LoanBox
Ledgre
LendingFront
MadKudu
Multimodal
Neontra
Ocrolus
OpenTransact
PROCAS
Patriot Accounting
Percent Pledge
Puzzle
Sardine
Traction
Tuo

Integrations Supported

ABLE Platform
AlphaWallet
Bakkt
Cratoflow
FlowFi
HES LoanBox
Ledgre
LendingFront
MadKudu
Multimodal
Neontra
Ocrolus
OpenTransact
PROCAS
Patriot Accounting
Percent Pledge
Puzzle
Sardine
Traction
Tuo

Integrations Supported

ABLE Platform
AlphaWallet
Bakkt
Cratoflow
FlowFi
HES LoanBox
Ledgre
LendingFront
MadKudu
Multimodal
Neontra
Ocrolus
OpenTransact
PROCAS
Patriot Accounting
Percent Pledge
Puzzle
Sardine
Traction
Tuo

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Token.io

Date Founded

2015

Company Location

United Kingdom

Company Website

token.io

Company Facts

Organization Name

Plaid

Date Founded

2013

Company Location

United States

Company Website

plaid.com

Company Facts

Organization Name

Balance

Date Founded

2020

Company Location

Israel

Company Website

www.getbalance.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Categories and Features

Authentication

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Bank Verification

Plaid presents a versatile collection of products designed for account linking, risk management, and money transfer, making bank payments more efficient and scalable than ever before. Their comprehensive suite includes Auth products, featuring instant Auth that covers 95% of U.S. bank accounts, as well as database Auth for wider access, complemented by Identity services to confirm account ownership. The Signal platform for payment risk offers options for real-time balance verification and machine learning-based transaction risk assessments, all facilitated through a hosted rules engine with an easy-to-use no-code interface, allowing for immediate action on risk insights. Plaid's Transfer solution supports various payment methods such as ACH, RTP, FedNow, and Request for Payment, incorporating Signal for integrated risk management. This cohesive suite simplifies the process of connecting accounts, mitigating risk, and facilitating confident money transfers.

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Financial Reporting

"What If" Scenarios
Audit Trail
Balance Sheet
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Fraud Detection

Plaid provides a robust suite of tools designed to verify identities and minimize fraudulent activities. The Plaid Identity Verification (IDV) feature enables businesses to authenticate their users through various methods, including document validation, liveness checks, and verification against trusted data sources. Additionally, the Monitor tool assists clients in identifying customers who may appear on government watchlists by conducting screenings for sanctions, politically exposed persons (PEPs), and other watchlists, ensuring compliance with anti-money laundering regulations. Meanwhile, Plaid Protect serves as an AI-driven fraud detection platform that monitors and prevents fraud throughout the entire customer journey, from initial engagement to transaction completion. Leveraging Plaid's extensive network, which connects over a billion devices across more than 7,000 applications, Protect empowers businesses to combat sophisticated fraudulent schemes, including account takeover (ATO), first-party fraud, and synthetic identity fraud.

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Identity Verification

Plaid provides a robust suite of tools designed for identity verification and fraud prevention. The Plaid Identity Verification (IDV) feature enables businesses to confirm customer identities through methods such as document verification, liveness tests, and validation against various data sources. Additionally, the Monitor tool allows clients to identify if their customers appear on any government watchlists by screening for sanctions, politically exposed persons (PEPs), and other watchlists, ensuring compliance with anti-money laundering regulations. Plaid Protect is an advanced AI-driven fraud detection platform that safeguards the entire customer journey—from initial engagement to transaction completion. Leveraging Plaid's extensive network, which connects to over a billion devices through more than 7,000 applications, Protect empowers companies to combat complex fraud scenarios, including account takeovers (ATOs), first-party fraud, and synthetic identity fraud.

Loan Servicing

The Plaid Consumer Report empowers lenders by providing cash flow data that complies with FCRA regulations, delivering essential insights into income, asset confirmation, and current account activities. This information enables lenders to make informed decisions with greater assurance. Utilizing Plaid's distinctive network insights, lenders acquire a comprehensive understanding of a borrower's financial wellness, applicable at every stage of the lending process. The introduction of the Plaid LendScore offers a ready-to-use risk assessment tool, allowing financial institutions to enhance their underwriting accuracy, approve borrowers with higher qualifications, and minimize losses through intelligent, data-informed evaluations.

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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