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What is TopEdge AI?

TopEdge AI stands out as a cutting-edge platform that seamlessly merges WhatsApp commerce and customer interaction for Shopify stores and direct-to-consumer brands via a cloud-based system. By aligning Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, it equips teams with relevant insights to enhance their discussions. Merchants can automate reminders for abandoned carts, confirm cash-on-delivery orders, share order updates, and run marketing campaigns aimed at encouraging prepaid purchases. The platform boasts a variety of features, including a collaborative live-chat inbox, in-depth customer profiles with segmentation options, WhatsApp marketing initiatives, a user-friendly visual flow builder, tools for website opt-ins and tracking, as well as comprehensive views of orders and stock, warranty management processes, and commerce analytics. Additionally, teams can design customer journeys triggered by specific Shopify events, utilize pre-approved messaging templates, and implement AI-driven responses that are in line with store policies and product information, using their assigned AI provider key. Specifically built for e-commerce teams utilizing Shopify and WhatsApp, TopEdge AI not only enhances support and facilitates order communication but also significantly improves sales recovery and drives impactful marketing efforts. This positions it as a vital resource for businesses aiming to refine their customer engagement approaches and ultimately achieve greater success.

What is BYOM?

BYOM functions as an AI-powered facilitator for every facet of commerce, effortlessly combining operations like store management, customer care, and marketing strategies. It assesses multiple elements, organizes tasks, and relays information to the team through chat or phone communication. Its system reliably carries out repetitive tasks with accuracy, thoroughly reviewing each phase and securing required approvals before implementing any changes to the store. Notably, every modification is recorded, providing a straightforward way to revert changes if necessary, which guarantees a clear and responsible process. This cutting-edge methodology significantly boosts collaboration and productivity in overseeing commercial activities, leading to optimized results. Additionally, BYOM's continuous improvement mechanisms ensure that it adapts effectively to evolving business needs.

Media

Media

No images available

Integrations Supported

Shopify
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Offered?

Pricing Information

Contact for pricing

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

TopEdge AI

Date Founded

2023

Company Location

India

Company Website

www.topedgeai.com

Company Facts

Organization Name

BYOM

Company Location

United Kingdom

Company Website

byom.co

Categories and Features

AI eCommerce

Not specified

eCommerce Marketing

Not specified

Categories and Features

AI eCommerce

Not specified

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