Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Maropost Marketing Cloud Reviews & Ratings
    4.4 out of 5 stars 152 Ratings
    Company Website for Maropost Marketing Cloud
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Vibe Retail Reviews & Ratings
    4.9 out of 5 stars 91 Ratings
    Company Website for Vibe Retail
  • AgeChecker.Net Reviews & Ratings
    5.0 out of 5 stars 3 Ratings
    Company Website for AgeChecker.Net
  • ShipHero Reviews & Ratings
    4.2 out of 5 stars 936 Ratings
    Company Website for ShipHero
  • GetResponse Reviews & Ratings
    4.3 out of 5 stars 1,801 Ratings
    Company Website for GetResponse
  • Descartes Sellercloud Reviews & Ratings
    4.2 out of 5 stars 106 Ratings
    Company Website for Descartes Sellercloud
  • Hightouch Reviews & Ratings
    4.6 out of 5 stars 521 Ratings
    Company Website for Hightouch
  • Sutton Reviews & Ratings
    4.9 out of 5 stars 39 Ratings
    Company Website for Sutton
  • AIMS360 Apparel Software Reviews & Ratings
    4.2 out of 5 stars 94 Ratings
    Company Website for AIMS360 Apparel Software

What is TopEdge AI?

TopEdge AI stands out as a cutting-edge platform that seamlessly merges WhatsApp commerce and customer interaction for Shopify stores and direct-to-consumer brands via a cloud-based system. By aligning Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, it equips teams with relevant insights to enhance their discussions. Merchants can automate reminders for abandoned carts, confirm cash-on-delivery orders, share order updates, and run marketing campaigns aimed at encouraging prepaid purchases. The platform boasts a variety of features, including a collaborative live-chat inbox, in-depth customer profiles with segmentation options, WhatsApp marketing initiatives, a user-friendly visual flow builder, tools for website opt-ins and tracking, as well as comprehensive views of orders and stock, warranty management processes, and commerce analytics. Additionally, teams can design customer journeys triggered by specific Shopify events, utilize pre-approved messaging templates, and implement AI-driven responses that are in line with store policies and product information, using their assigned AI provider key. Specifically built for e-commerce teams utilizing Shopify and WhatsApp, TopEdge AI not only enhances support and facilitates order communication but also significantly improves sales recovery and drives impactful marketing efforts. This positions it as a vital resource for businesses aiming to refine their customer engagement approaches and ultimately achieve greater success.

What is SusTern AI-Commerce?

SusTern AI-Commerce represents a groundbreaking platform that utilizes AI technology to assist independent retailers and small businesses across Canada. In contrast to conventional solutions that can cost over $700 per month for separate tools, SusTern provides 16 interconnected AI-driven dashboards that cover areas like inventory management, marketing, SEO, shipping, fraud detection, and customer relationship management, all under one affordable umbrella. This platform is designed for merchants who wish to enhance their operations with AI, automating essential tasks such as creating product listings, optimizing storefront SEO, forecasting demand, engaging customers, and improving search visibility through its Agentic Commerce and Universal Commerce Protocol (UCP) layer, which guarantees easy discoverability on major search engines like Google and Bing, as well as through voice assistants. For those using Clover POS, syncing products, inventory, and orders is seamless, with plans that boast zero transaction fees and a comprehensive suite of AI commerce solutions, eliminating unexpected costs and the complexities associated with app marketplaces. Additionally, SusTern benefits from its partnership with Google for Startups and is based in Kitchener, Ontario, with the goal of revolutionizing the retail sector for small businesses nationwide. The platform not only represents the next generation of commerce but also ensures that cutting-edge technology is both accessible and affordable for retailers of all sizes, empowering them to compete effectively in a rapidly evolving marketplace. Ultimately, SusTern is set to redefine how independent merchants operate and thrive in a digital world.

Media

Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

EasyPost
Google Cloud AI Infrastructure
Google Cloud Platform
SignalWire
Stripe
Stripe Billing
Stripe Connect

API Availability

API Availability

Pricing Information

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Offered?

Pricing Information

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TopEdge AI

Date Founded

2023

Company Location

India

Company Website

www.topedgeai.com

Company Facts

Organization Name

SusTern Inc.

Date Founded

2023

Company Location

Kitchener, Ontario, Canada

Company Website

www.sustern.ca

Categories and Features

AI eCommerce

Not specified

eCommerce Marketing

Not specified

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

Popular Alternatives

WALoops Reviews & Ratings

WALoops

Varni Infotech

Popular Alternatives

PushOwl Reviews & Ratings

PushOwl

Brevo
Triple Whale Reviews & Ratings

Triple Whale

4.0 out of 5 stars