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What is TopVet?

Boost customer loyalty by implementing a user-friendly interface that simplifies the tasks of booking, feedback, and communication with your clientele. This approach empowers clients to interact with your business 24/7, giving them the flexibility to confirm details, schedule appointments, or contact you easily from any device. By providing an exceptionally convenient service, you create a compelling reason for them to return whenever they need your assistance again. Maintaining round-the-clock availability across all devices can lead to a surge in bookings at any time of day. Don't hesitate to connect with the TopVet support team whenever you need assistance in enhancing your online business presence. Utilize client feedback not only to draw in new customers but also to elevate your online business reputation further. This ongoing accessibility not only enhances customer satisfaction but also cultivates a deeper relationship with your clients, driving loyalty and repeat business. Encouraging a seamless experience will ultimately result in a stronger brand affinity among your clientele.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
RingCentral Automatic Call Recording
Star2Star
Vonage Contact Center

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TopVet

Date Founded

2015

Company Location

United Kingdom

Company Website

topvet.net

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Patient Records

Categories and Features

Call Tracking

Not specified

Veterinary

Not specified

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