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What is Total Loss Pro?

The auto insurance industry has seen a troubling 20 percent increase in total loss claims, particularly concerning collision and liability losses. Many insurers continue to face challenges with fragmented total loss operations, leading to elevated costs, dissatisfied customers, and a lack of effective oversight. Enter Total Loss Proâ„¢ from Vemark: this cutting-edge solution aims to transform the often burdensome total loss claims process into a more efficient and adaptable system that can keep pace with rapid changes in the industry. By utilizing this platform, insurers can expedite settlements, subsequently improving policyholder satisfaction. Moreover, it enhances employee morale by alleviating the frustrations that arise from outdated processes. The platform also promotes greater visibility and transparency, enabling informed, data-driven decision-making. Given the intricate nature of total loss auto claims in contrast to standard repair claims, Total Loss Pro acts as a cloud-based tool that streamlines every phase of the complex salvage vehicle process, ultimately benefiting both insurers and their clients. Additionally, by adopting this all-encompassing solution, insurance carriers can embrace a more proactive claims management approach, ensuring a seamless experience for everyone involved while also positioning themselves for future challenges.

What is PRZM?

PRZM is a technology platform designed to serve as the central data and workflow system for the towing, impound, and auto salvage industry. The platform provides towing companies with a comprehensive operating system to manage the entire lifecycle of a vehicle from dispatch to final release or sale. Through a single application, towers can coordinate dispatch operations, track drivers and equipment, manage impound inventory, and automate billing processes. PRZM simplifies communication between office staff, field drivers, insurers, and other stakeholders by centralizing all operational data. The platform generates detailed audit trails that document every interaction with a vehicle identification number, ensuring transparency and compliance. Insurers benefit from real-time visibility into vehicles from the moment they are towed, allowing them to access critical claim data earlier in the process. AI-powered damage detection and historical market data help insurers estimate vehicle values and determine total-loss outcomes more accurately. PRZM also includes an integrated marketplace where impounded or abandoned vehicles can be sold directly from storage lots. This capability enables faster claim resolution and reduces the time vehicles spend in impound facilities. Automated documentation and compliance tools help streamline regulatory requirements and reduce administrative work. By connecting towing companies, insurers, and buyers in a shared data ecosystem, PRZM improves efficiency across the entire auto salvage supply chain. The platform ultimately enables faster dispatching, smarter insurance decisions, and quicker vehicle liquidation processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vemark

Company Location

United States

Company Website

vemark.com/totallosspro/

Company Facts

Organization Name

PRZM

Date Founded

2025

Company Location

United States

Company Website

goprzm.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

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