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What is TotalEclipse?

Startech Software has developed TotalEclipseâ„¢, a robust Claims Management and Medical Bill Review Software that functions on a unified database system. After over three years of detailed development and testing, this application has been shaped by the expertise of genuine claims adjusters, bill reviewers, and administrative managers who depend on it for their everyday tasks. Unlike many software creators who focus solely on usability, TotalEclipse actively involves users throughout its development, leading to a solution that is finely tuned to actual workflows. This collaborative approach ensures that the application prioritizes quick access to the most commonly needed information in practical settings. TotalEclipse boasts advanced processing power, comprehensive functionality, and detailed reporting features designed to boost productivity and effectively handle expenses. With a backend architecture that accommodates scalability, it is compatible with both Microsoft SQL Serverâ„¢ and Oracleâ„¢, making it adaptable to diverse organizational requirements. Furthermore, the software's design showcases a dedication to ongoing enhancement driven by user input, guaranteeing that it progresses in tandem with the industries it supports. As a result, TotalEclipse not only meets current demands but also anticipates future needs within the claims management sector.

What is Eclipse AI?

Eclipse AI is a user-friendly artificial intelligence platform that seamlessly integrates to pinpoint risk factors linked to customer attrition. It allows users to feed in voice-of-customer insights gathered from diverse channels like surveys, reviews, chat logs, and phone interactions, and then processes this data. The platform generates actionable strategies to counteract the threats of customer churn by utilizing the analyzed information alongside recognized industry best practices. This groundbreaking tool not only aids in preserving customer loyalty but also boosts overall satisfaction through tailored interventions, ultimately fostering a stronger relationship between businesses and their customers. In today's competitive market, such capabilities are essential for sustaining growth and building long-term customer loyalty.

Media

Media

No images available

Integrations Supported

FICO Blaze Advisor
Logi Analytics
Oracle Cloud Infrastructure
SAP Crystal Reports
SQL Server

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Webinars

Company Facts

Organization Name

Startech Software

Date Founded

1997

Company Location

United States

Company Website

startechsoftware.com/integrated-solution/

Company Facts

Organization Name

Eclipse AI

Company Location

Australia

Company Website

eclipse-ai.com

Categories and Features

Categories and Features

Churn Prevention

Not specified

Customer Experience

Not specified

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