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Ratings and Reviews 0 Ratings

Total
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features
design
support

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What is TotalExpert?

Strengthen your relationships by leveraging high-quality integrations and advanced reporting tools to enhance the effectiveness of your data. By creating a consolidated source of truth, you can extract deeper insights that promote a comprehensive understanding of your clients and their financial journeys, ultimately revolutionizing engagement and improving the overall customer experience. Develop a data-centric ecosystem that forms the foundation of your sales and marketing strategies. Utilize these insights to evaluate performance indicators and obtain a more accurate view of your return on investment. Total Expert stands out as a specially crafted CRM and customer engagement solution designed specifically for banking institutions. Organizations partnering with Total Expert witness growth rates 2.2 times higher than the industry average, strengthening customer relationships, boosting retention rates, and elevating customer satisfaction—all achieved through an effective combination of digital tools and personal interactions. This strategy not only optimizes operational efficiency but also guarantees that customer requirements are prioritized consistently at every point of contact. Furthermore, by investing in such comprehensive tools, businesses can remain agile and responsive to evolving market demands, ensuring sustained success in a competitive landscape.

What is 360 View CRM?

Demonstrating an understanding of the unique needs of customers is vital for any business. By improving the relational experience, organizations can effectively drive growth. As the appetite for personalized services continues to rise, financial institutions are compelled to harness customer data to meet these evolving expectations. A key strategy to illustrate genuine understanding to clients is to recommend the most appropriate products exactly when they need them. To ensure ongoing growth, banks ought to implement a system that tracks every customer interaction in real-time, allowing for a nuanced understanding of their preferences. Additionally, it is imperative to build capabilities for personalized outreach at every stage of the customer journey. Through the use of targeted marketing communications, organizations can not only boost customer retention but also reinforce their relationships with clients. Tailoring communications and interactions to reflect each client's distinct profile is crucial for nurturing and enlarging these significant connections. This level of customization not only cultivates customer loyalty but also propels sustained success in a highly competitive environment. Ultimately, the ability to adapt to individual customer needs will set organizations apart as leaders in their fields.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
ThinkOwl
TrustEngine
WhatsWaves

Integrations Supported

COZYROC SSIS+ Suite
ThinkOwl
TrustEngine
WhatsWaves

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Total Expert

Date Founded

2012

Company Location

United States

Company Website

totalexpert.com

Company Facts

Organization Name

inBusiness Services

Date Founded

2001

Company Location

United States

Company Website

www.360view.com

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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