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Ratings and Reviews 0 Ratings
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What is TotalExpert?
Strengthen your relationships by leveraging high-quality integrations and advanced reporting tools to enhance the effectiveness of your data. By creating a consolidated source of truth, you can extract deeper insights that promote a comprehensive understanding of your clients and their financial journeys, ultimately revolutionizing engagement and improving the overall customer experience. Develop a data-centric ecosystem that forms the foundation of your sales and marketing strategies. Utilize these insights to evaluate performance indicators and obtain a more accurate view of your return on investment. Total Expert stands out as a specially crafted CRM and customer engagement solution designed specifically for banking institutions. Organizations partnering with Total Expert witness growth rates 2.2 times higher than the industry average, strengthening customer relationships, boosting retention rates, and elevating customer satisfaction—all achieved through an effective combination of digital tools and personal interactions. This strategy not only optimizes operational efficiency but also guarantees that customer requirements are prioritized consistently at every point of contact. Furthermore, by investing in such comprehensive tools, businesses can remain agile and responsive to evolving market demands, ensuring sustained success in a competitive landscape.
What is Behavia?
As consumer expectations continue to grow, it becomes essential for banks to quickly recognize and respond to customer needs while ensuring these align with the institution's business objectives, all the while managing increasing acquisition costs and maximizing profitability from existing clients. This method not only boosts overall business efficiency through informed decision-making but also fosters stronger customer relationships. To effectively manage these relationships, banks must implement strategies that involve careful design, execution, and monitoring. Moreover, leveraging data-driven insights can open up avenues for personalized cross-selling and up-selling opportunities that resonate with individual customer behaviors. The adaptability of these strategies is further strengthened by the capacity for unlimited user access and streamlined decision-making workflows. In a rapidly changing market, maintaining a proactive approach to understanding and addressing customer demands is vital for the long-term competitiveness of banks. Hence, integrating innovative technologies and practices will be crucial for evolving alongside customer expectations.
Integrations Supported
COZYROC SSIS+ Suite
TrustEngine
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Total Expert
Date Founded
2012
Company Location
United States
Company Website
totalexpert.com
Company Facts
Organization Name
Scorto
Date Founded
2001
Company Location
United States
Company Website
www.scorto.com
Categories and Features
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages
Categories and Features
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management