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What is TotalQueue?

Transform your customer service experience and reduce waiting times with our TotalQueue Software, which allows you to quickly set up a Customer Queue Management system customized to fit your unique business needs! Our no-risk policy provides you with the opportunity to download our fully functional software for free, enabling you to decide on a purchase only after you are satisfied that it meets your requirements and works effectively. With an easy installation process, you can have your queue management system up and running in a matter of hours! Discover how TotalQueue operates through our online demo and evaluate the different versions available to find the perfect match for your business. Furthermore, delve into the various components of the TotalQueue Customer Management System, as each part is designed to fulfill a specific role aimed at enhancing your overall operations. This all-encompassing strategy guarantees that your customer interactions are handled efficiently, ultimately resulting in higher levels of customer satisfaction while promoting loyalty. By investing in TotalQueue, you are not just improving service; you are also paving the way for future growth and success.

What is EZLineGo?

EZLineGo serves as a digital queue management solution tailored for small businesses, including food trucks, pharmacies, salons, clinics, coffee shops, and retail outlets. The queue management process kicks off when employees set up a queue and either print or distribute a QR code; this code is then scanned by customers to obtain a number, which enables them to monitor their status and estimated wait times on their smartphones, while staff can call the next customer via a web interface or manually include walk-ins in the queue. The Free plan, accessible upon signing up, supports one queue and one kiosk, accommodating up to 200 customers each day. In contrast, the Pro version expands features significantly by allowing multiple queues and kiosks, service windows, analytics, customer feedback, and notifications, alongside functionalities like online appointment booking, phone ordering, and HACCP documentation. Furthermore, users can test the queue system for a full 72 hours without needing to create an account, and any free account established allows access across various devices. Importantly, there is no requirement for customers to download a dedicated app or utilize a ticket machine in order to partake in the queue. This versatile methodology not only simplifies the management of wait times for businesses but also enhances the overall experience for customers navigating their wait. By integrating these features, EZLineGo effectively streamlines operations and improves customer satisfaction.

Media

No images available

Media

Integrations Supported

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

$195 one time payment
1 single PC MAC address

Pricing Information

$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TotalQueue

Date Founded

2005

Company Location

Philippines

Company Website

www.totalqueue.com

Company Facts

Organization Name

annodev Software

Company Location

Hungary

Company Website

www.ezlinego.com/en/queue-management

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Not specified

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